Enterprise Fraud Management Support Specialist II

Work closely with the areas of Enterprise Fraud Management to understand methodologies and provide precise assistance. Maintain an understanding of advancements in technology, the latest research findings, and marketplace changes to incorporate into day-to-day activities. Build positive working relationships with EFM leadership and business partners. Provide strategic direction, including planning, development, and long‑term strategy for a department within EFM or areas with increased potential risk exposure to the bank. Advise management of solutions and workflows to achieve efficiencies and accomplish departmental and corporate objectives. Responsibilities Maintain a high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and compliant. Recommend strategies to leadership targeting specific departments with the goal of increasing efficiency and effectiveness. Provide performance and trend analysis for senior level management. Partner with other teams within Enterprise Fraud Management for extended research needs. Maintain a high level of knowledge of all regulations to ensure business support is accurate and compliant. Qualifications 3 to 5 years of fraud or banking experience. Ability to work independently with minimum supervision in a detailed, deadline‑oriented environment. Excellent verbal and written communication skills. Excellent organizational and interpersonal skills. Ability to manage competing priorities. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Willingness to work flexible hours as required. Preferred Qualifications Master's degree. Proven project management skills. Experience in fraud analytics. Ability to work under pressure and manage conflicting priorities. The annual base salary for this position is $52,620.00 - $96,060.00. All regular teammates (working 20 hours or more per week) are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Additional benefits include at least 10 days of vacation (pro‑rated), 10 sick days (pro‑rated), paid holidays, and eligibility for life‑insurance, defined benefit pension plan, restricted stock units, and deferred compensation plan as applicable. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E‑Verify. IER. Right to Work. #J-18808-Ljbffr Truist