Clinical IT Service Desk Lead: People & Performance

Socket.dev

Socket.dev is seeking a Clinical Service Desk Supervisor in the United States to lead a multi-level support team, mentor staff, and ensure HIPAA-compliant IT service delivery. The role focuses on performance metrics, knowledge management, and client liaison across the service desk. Ideal candidates have 5+ years in IT support, strong leadership, healthcare IT familiarity, and experience with ticketing and change management. Travel may be required; Nordic maxims are valued. #J-18808-Ljbffr Socket.dev

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Vacancy posted 2 days ago

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