Recreation Specialist

Job Title

Position Summary

The purpose of this position is to provide outstanding customer service to recreation center patrons, assist recreation division staff, supervise and monitor the recreation center building and grounds and assist with supervising main desk staff, including providing ongoing training and assistance for all assignments associated with the main desk.

Essential Job Functions

Performs administrative and clerical duties including answering phones; printing, faxing, and copying documents; preparing reports and letters; preparing and maintaining financial aid participant records; filing; front desk reception functions; and, maintaining displays and information in kiosks. Provides staff and program support including preparing notices; distributing rosters and attendance sheets; preparing flyers; setting up and operating equipment; checking out and maintaining equipment and games; operating A/V equipment; and, youth and teen programs along with supporting special events. Performs cash handling and accounting procedures including preparing daily deposits; printing transaction reports after every shift; performing daily opening and closing accounting procedures; balancing cash drawers; printing receipts; printing daily accounting summary records; securing money; and, receiving and processing payment transactions. This position is also responsible for overseeing the office supply budget and ordering office supplies for the facility. Performs facility maintenance and basic janitorial duties including preparing facility maintenance work orders; cleaning tables, chairs, desks, benches, and counters; picking up trash in and around facility; and, sanitizing room and equipment; maintaining restrooms. Monitors facility and patrons including responding to incidents and emergencies, conducting facility and grounds checks, enforcing facility policies and procedures, overseeing room activities, opening/closing the facility, and assisting with rentals of the Community Recreation Center to include confirmation of room set-up and take-down and overall customer satisfaction. Submits facility and IT work orders, and acts as manager on duty, as needed. Provides excellent customer service including registering participants for programs and classes; assisting with membership enrollment; responding to inquiries about facility and programs; member check-in; conducting facility tours; greeting all patrons; and selling City merchandise.

Education and Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Knowledge, Skills and Abilities

Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. This position normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion. Work requires the use of standard technical skills appropriate to the work environment of the organization. Intermediate ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Intermediate ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Intermediate ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Benefits

The City of Farmers Branch is proud to offer a competitive benefit package to all our full-time employees. Benefits begin on your first day. Benefits offered include: medical, dental, vision, life insurance, long term disability, TMRS pension, empower retirement, vacation, sick and paid holidays, 4-day work week for most city positions. Ask your hiring manager for more information! Tuition reimbursement.