CUSTOMER SERVICE REPRESENTATIVE

MSI seeks a Customer Service Representative to support our gaming and creation hardware customers in a fast-paced manufacturing environment. You will handle inquiries on orders, products, and warranties via phone, email, and chat, delivering accurate, timely solutions. Partnering closely with production, logistics, and technical teams, you’ll troubleshoot basic hardware issues, process returns, and maintain detailed records in CRM tools. This role thrives on teamwork, innovation, and continuous improvement, offering growth opportunities in a tech-driven, customer-focused culture.