Enterprise Product Manager - AI Solutions

About the Team

The Enterprise Platform Technology team builds and operates the platforms and integrations that run the company's core business workflows across Finance, People, Procurement and GTM. We deliver secure, scalable system connectivity and AI-native experiences that reduce manual work, strengthen controls, and improve operational reliability across the enterprise stack.

About the Role

As an Enterprise Product Manager, AI Solutions, you will identify, shape, and scale AI-enabled products and workflows for core enterprise functions, with an initial emphasis on Finance. You will partner with Finance, Enterprise Platforms Engineering, People and other enterprise teams to translate operational pain points into practical AI solutions, from copilots and agentic workflows to data products and system automations.

This is an individual contributor role with broad cross-functional leadership: you will define the roadmap, prioritize high-impact use cases, run structured experiments, drive delivery across technical and non-technical teams, and measure adoption and business value. You will help turn fragmented tools, data, and processes into cohesive AI solutions that are secure, reliable, and usable in the real world.

You will work hands-on with leading ERP, HCM, CRM, planning, ticketing and data platforms (e.g., Oracle, Workday, Salesforce, Databricks, etc.), along with our own internal products and platforms, ensuring solutions are grounded in the realities of data quality, controls, governance, and operational ownership.

We're looking for people who can move fluidly from understanding business process needs to defining product requirements and collaborating with internal product teams to improve solutions for our users.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Identify and prioritize AI-driven opportunities to automate finance operations and adjacent enterprise workflows, enabling more efficient processes, better insights, and stronger execution.

• Partner with stakeholders to understand current-state processes, pain points, data dependencies, risk constraints, and success metrics, then translate those into clear product requirements and prioritized roadmaps.

• Define product requirements and develop lightweight prototypes to help guide engineering teams in building solutions that meet user needs.

• Design and lead pilots for AI-enabled workflows, including agentic tools, workflow automation, and custom applications, with clear hypotheses, rollout criteria, and measurable outcomes.

• Collaborate with Enterprise Platform Engineering and internal platform teams to adopt OpenAI technologies, such as Codex, as well as MCP-based actions and connectors that securely expose enterprise system capabilities to AI workflows.

• Coordinate secure data onboarding and integration across systems such as Oracle, Workday, Salesforce, Anaplan, Databricks, and external vendor platforms, partnering with data owners, IT, Security, Legal, and Risk as needed.

• Own delivery across technically and organizationally complex initiatives, aligning requirements, dependencies, and governance reviews, so teams can move from experimentation to scaled adoption.

• Track adoption, quality, and business impact through dashboards, user feedback, and executive-ready updates, and use those signals to iterate on product direction and investment priorities.

• Assist with other development efforts as needed.

You might thrive in this role if you:

• Have 8+ years of experience across product management, enterprise applications, business systems, or enterprise transformation, with a track record of driving technology-enabled business outcomes in complex environments.

• Bring strong fluency in Finance processes and enterprise technology, with experience across areas such as quote-to-cash, revenue, billing, accounting, treasury, FP&A, or adjacent finance domains.

• Understand how enterprise platforms such as Oracle Fusion, Workday, Salesforce, Databricks, Anaplan, or similar systems fit together to support core business operations and data flows.

• Have led the delivery of production AI, automation, or data products and naturally think about governance, failure modes, usability, and operational adoption.

• Can structure ambiguous business problems, evaluate competing opportunities, and turn them into pragmatic roadmaps, pilot plans, and scaled implementations.

• Are comfortable working across APIs, integrations, identity, data access patterns, and workflow orchestration, and can partner effectively with engineers, architects, and data teams.

• Have strong judgment in enterprise environments and can challenge assumptions, identify product gaps, and provide actionable feedback to improve internal tools and platforms.

• Are an exceptional communicator who can document decisions crisply, influence without authority, and present status, risks, and recommendations clearly to both executives and practitioners.

• Can lead cross-functionally without relying on formal org boundaries: you build trust, create momentum, and raise the quality bar through clarity, judgment, and follow-through.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $260K - $288K