Service Manager

YOUR LOCAL TIRE EXPERTS Border Tire is all things tire. We are a Michelin Commercial Service Network Dealer (MCSN) specializing in medium-duty, heavy-duty, agricultural, and industrial-size tires. We carry a wide variety of brands to meet your needs. BORDER TIRE YOUR LOCAL TIRE EXPERTS Border Tire is all things tire. We are a Michelin Commercial Service Network Dealer (MCSN) specializing in medium-duty, heavy-duty, agricultural, and industrial-size tires. We carry a wide variety of brands to meet your needs. Join the Border Tire team!!! Border Tire is hiring a Service Manager in Phoenix, AZ! Responsibilities: Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers an annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys. Develops and implements a marketing plan which promotes new and repeat business. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Qualifications: Bachelor's degree (B. A.) from four-year College or university, preferred. Two to four years’ related experience and/or training; or equivalent combination of education and experience. Must be able to manage simultaneous custom projects with strong understanding of production scheduling. Must have good verbal communication skills and the ability to calmly resolve issues that arise. Must be able to motivate others and lead by example. Must be self-motivated, detail oriented and professional at all times. Manufacturer Training Musthave a valid Driver's License. Must be available to dispatch calls at any time of the day/night. Job Benefits 401(k) Dental Insurance Health Insurance Life Insurance Paid Time Off Tuition Reimbursement Vision insurance Benefit Conditions: Only full-time employees are eligible. We are available when you need us most: 24 hours a day / 7 days a week / 365 days a year. *** #J-18808-Ljbffr