Quality Auditor - 1st Shift

Quality Auditor

Compensation Details: $20.50 per hour.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Weekly Pay
• Incentive opportunities based on performance
• Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire.
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
• Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us!
• Tuition Reimbursement Program
• Employee Recognition Program
• Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Adoption cost reimbursement
• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation

* Benefits are provided in compliance with applicable plans and policies.

Job Description:

At Ace, "Helpful" is more than just a slogan—it's at the core of everything we do. It guides the service we provide to our retailers and their communities, who are impacted daily by the quality of our operations and retail experience. We also take Helpful beyond our stores through our Ace Foundation, and its partnerships with Children's Miracle Network Hospitals (CMN) and Habitat for Humanity, as well as through our employee-sponsored Ace Helpful Fund that provides emergency financial support to our own Ace team members in times of crisis. The spirit of Helpful can also be found within our values-driven company culture, in which team members live our W.E.L.I.G.H.T. Values every day to create a positive work environment for all.

Within the Ace family, there's always room for more Helpful, so join us today to be a part of what makes Ace the Helpful Place!

Job Description:

1. Process & Product Auditing • Conduct audits on: o Receiving, putaway, picking, packing, and shipping • Inspect products for: o Damage, accuracy, labeling, and packaging quality • Verify compliance with SOPs and work instructions 2. Inventory Accuracy & Control • Perform: o Cycle counts o Bin audits o Location accuracy checks • Identify: o Mis-picks, short shipments, overages • Investigate root causes of inventory discrepancies 3. Data Collection & Reporting • Use systems like: o WMS (Warehouse Management System) o Excel or audit tracking tools • Document: o Audit results o Defects and error trends • Assist in generating actionable reports for Leadership

Candidate Requirements High school diploma or GED (required) 1–3+ years in warehouse operations (preferred) Prior experience with (preferred) • Equipment operation preferred with certification required long term • Quality auditing / inventory control • RF scanning systems and barcode technology Ability to: (required) o Walk warehouse floor for long periods o Lift (20–50 lbs.) o Work around moving equipment safely o Support Operations in other departments during peak volume o Display strong teamwork skills; collaborate effectively with cross-functional teams to ensure quality and operational standards are met o Accompany Supervisor on occasion to perform store shipment audits The core function of the Quality Auditor is to ensure retailer satisfaction by serving as a critical checkpoint for quality and performance standards. Proactive problem-solving and the ability to identify and implement innovative approaches to enhance customer satisfaction are key skills for this role. The Quality Auditor must be capable of working independently while also collaborating effectively with cross-functional team members to drive continuous improvement and maintain high service standards.

• Minimum of 18 years of age
• Must be able to walk or stand for extended periods of time
• Must be able to stoop, squat, and kneel regularly, and lift/carry up to 50lbs
• Availability on weekends and holidays may be required
• Be a safety champion and actively contribute to our safety-centric culture
• Highly motivated, Detail-oriented, and Self-Starter
• Preferred: Warehousing, distribution, farming, light industrial/manufacturing, or construction experience
• Preferred: Familiarity with operating warehousing power equipment
• Preferred: Comfortability using voice-directed systems

Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.