Admissions Representative

Admissions Representative

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

The South University 125-year story—past, present, and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home.

What's next for you is the first priority for us!

South University, the right direction for a brighter future.

Benefits:

Medical

Dental

Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Paid Time Off

12 Paid Holidays

* includes domestic partner coverage

POSITION SUMMARY:

Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated.

ESSENTIAL FUNCTIONS:

1. Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.
2. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
3. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.
4. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.
5. Accurately forecast projected new students on a periodic basis for admissions leadership.
6. Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.
7. Assist other personnel and departments with data collection and problem solving.
8. Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.
9. Other duties as assigned.

REQUIRED QUALIFICATIONS:

Education and Experience:

• Bachelor's degree in Business or a related field and one year successful admissions or sales experience OR Associate's degree and three year's successful admissions or sales experience. (Salary level will be based on degree level).
• Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem resolution skills.
• Goal oriented and highly ethical.
• Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
• Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
• Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.
• Ability to adapt to changing assignments and multiple priorities.
• Ability to manage multiple tasks and successfully meet deadlines.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.