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Career Specialist

Cityteam

Cityteam @ Work Specialist

CityTeam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of CityTeam is not just a career but also a calling. Whether we're working on the front lines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.

The CityTeam @ Work Specialist is responsible for overseeing the daily operations of our Learning and Career Center at CityTeam. The CityTeam @ Work Specialist must have high expectations and believe all residents can learn. The CityTeam @ Work Specialist will stay on top of resident progress and motivate residents as they work through their Education and Career Development Plans and Quality of Life Goals. The CityTeam @ Work Specialist will need to be adept at communicating with people from a variety of backgrounds and be comfortable working with those who are impoverished, struggling with substance abuse, and re-entry. No two days are ever the same, so we are looking for someone who can pivot quickly and handle conflict in a Christ-like manner. We are expanding our programs, so our ideal candidate will take initiative, be flexible in the unknown, and do whatever it takes to help the team. You will work in cooperation with the entire Chester team to support the residents' overall program goals. The CityTeam @ Work Specialist will report directly to the Director of Programs in Chester and work collaboratively with the Director of CityTeam @ Work from our headquarters in San Jose, CA. The CityTeam @ Work Specialist is a part-time non-exempt position.

Essential Functions

Oversee Learning & Career Center processes, workflows, case management, training, and tutoring of residents, including goal setting, transitional life skills, action items, and specific tasks related to creating the resident's Education & Career Development Plan (ECDP and Resident Wellness Profile. Advise residents on their quality of life domains as they relate to their life goals and continuing care plan e.g. medical needs, benefits, education and career goals, housing.

  1. Model and hold residents accountable for appropriate workshop behavior, including arriving on time, coming prepared, participating in workshop discussions, staying on task, and respecting and supporting others' learning.
  2. Prepare residents to take the high school equivalency exam and assist students with college readiness, applications, financial aid, etc.
  3. Ensure all residents understand the wide variety of vocational skills training and resources available through CityTeam @ Work.
  4. Assist residents in attaining proficiency and professionalism in job search strategies, including addressing and overcoming employment barriers, interview techniques, personal branding, and written materials including resumes, applications, and cover letters.
  5. Find and take residents to appropriate career fairs and vocational orientations, connect them with potential employers, and provide referrals, support, and job placement services.
  6. Research and build mutually beneficial partnerships with businesses and union trades. Network with outside agencies, colleges, and organizations to maximize available resources.
  7. Perform administrative tasks, including the coordination and communication of residents' appointments, tracking SEPTA cards, and sharing calendars with the appropriate team members.
  8. Serve as the first point of contact for weekend emergencies on a rotating basis with the rest of the team (once a month).
  9. Collaborate with the entire CityTeam Chester team to coordinate appropriate services and transfer flow for all of the residents in our programs.
  10. Efficiently use Google Drive and other Google G-Suite apps for daily use and to create, track, and report data.
  11. Manage multiple projects, prioritize tasks, and intelligently delegate.
  12. Advocate on behalf of CityTeam to your circles of influence.
  13. Special projects and additional tasks as assigned by the Director of Programs in CityTeam

Please note: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Required Education and Experience:

  • Career Development, Career Coaching, Case Management or Career Counseling experience
  • Associate Degree or equivalent experience in related field
  • Minimum 3-years of professional work experience
  • Proficiency conducting online research, preparing presentations, and speaking to large or small groups
  • Computer literate and proficient with all aspects of Google G-Suite apps and Microsoft Office Suite
  • Experience with curriculum development and the ability to maximize resources by individualizing content for each resident's needs
  • Outstanding command of the English language, especially writing professional documents and business correspondence
  • Valid PA Driver's License with a clean record

Preferred Education and Experience:

  • 4-year degree
  • Familiarity with college admission processes, applications, and financial aid
  • Familiarity with Learning Management Systems (LMS)
  • Teaching experience
  • Bilingual

Physical Demands:

  • Stand or sit for prolonged amounts of time
  • Climb up and down stairs
  • Walk, bend, twist, & kneel
  • Talk and hear
  • Drive
  • Occasionally lift and move up to 20 pounds
  • Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms
  • Should be able to type accurately with a minimum 45-correct words per minute
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Work Conditions
  • This job operates in a classroom environment
  • This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, filing cabinets and fax machines
  • Work hours are typically Monday-Friday with occasional evenings and weekends

Additional Eligibility Qualifications for CityTeam Ministries:

  • Must have an intimate, personal relationship with Jesus Christ
  • Must be active in a local Christian body of believers or at least pursuing community
  • with other Christ-followers
  • Must have compatible theology on major issues of CityTeam Statement of Faith
  • Must be committed to serving God and the body of Christ

Please note this job description is not designed to cover or contain a comprehensive listing of all possible duties, activities, or responsibilities. These requirements may change at any time.

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