Salesforce Business Analyst

The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. Reporting to the Director of Enterprise Business Applications, we are hiring a Salesforce Business Analyst. As our new Salesforce Business Analyst, you will work across business stakeholders and the Enterprise Applications team to translate go-to-market needs into practical Salesforce solutions. You will bring business processes and technical delivery together, helping shape requirements, improve workflows, and support Salesforce configuration and implementation across the organization. This is a hands-on role where you will contribute beyond gathering requirements and documenting processes, helping ensure solutions meet business needs and make effective use of Salesforce capabilities. This is a remote role open to candidates based anywhere in the United States. You will have the opportunity to influence how teams use Salesforce to support go-to-market activities and business processes. Working closely with business stakeholders and technical colleagues, you will contribute to both solution design and hands-on delivery. You will work across Salesforce capabilities, including Sales Cloud, Marketing Cloud, and Revenue Cloud, while helping improve workflows, data quality, and the overall user experience. As our new Salesforce Business Analyst, you will Translate business needs into Salesforce solutions. You will partner with stakeholders across the business to understand go-to-market requirements, assess current processes, and identify opportunities to improve how teams work. You will work closely with developers, administrators, and other Enterprise Applications team members to design and deliver Salesforce solutions. You will contribute hands-on to configuration and help ensure solutions make effective use of standard Salesforce capabilities. Improve processes and data quality. You will analyze workflows, identify gaps and inefficiencies, and help implement changes that improve business processes and the quality of Salesforce data. You will also support reporting and dashboard requirements to help teams access useful business information. Support testing and adoption. You will help plan and coordinate user acceptance testing, validate that solutions meet business requirements, and investigate issues as they arise. You will also contribute to documentation, training, and change management to help users adopt new functionality and processes. The business analysis skills. You can work with stakeholders to understand business needs, assess processes, and translate requirements into clear user stories, acceptance criteria, and solution specifications. You know how to ask the right questions and connect business objectives with practical technical solutions. The Salesforce knowledge. You understand Salesforce functionality, including standard and custom objects, relationships, reports, dashboards, automation, and access controls. You can contribute directly to Salesforce configuration and help deliver solutions that make effective use of out-of-the-box capabilities. You have experience supporting solution delivery through testing, validation, and implementation. You can work with technical teams to resolve issues, assess data quality, and ensure solutions meet business requirements. You can build relationships with stakeholders across business and technical teams, explain technical concepts clearly, and keep work moving through competing priorities. A Salesforce Business Analyst or Administrator certification is considered an asset. A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. A virtual interview with the Director of Enterprise Applications and a senior team member, focused on your Salesforce experience, business analysis approach, and ability to translate business needs into practical Salesforce solutions. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being. Our Altus Intelligence Academy offers over 150,000 hours of learning content. Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work — use the office for collaboration and remote work for focused tasks. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Applicants with disabilities may contact Altus Group to request and arrange for accommodations.Use of Artificial Intelligence These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process. Other Notes / Application Process