Clerk

Job Description

Job Description

Job Title: Clerk

Job Description

The Clerk provides front-line support in a service center environment by welcoming customers, understanding their service and repair needs, preparing accurate repair quotes, and entering orders into the company database. This role also supports inventory control, parts sorting for shipment, and efficient communication within the team to ensure a smooth and professional customer experience.

Responsibilities

• Welcome customers to the service center and create a friendly, professional first impression.
• Meet with customers to understand their service and repair needs for equipment and machinery.
• Prepare and present accurate repair quotes based on identified service requirements.
• Enter customer orders and service information into the company database with a high level of accuracy.
• Use Microsoft programs to manage documentation, track orders, and support daily administrative tasks.
• Sort and organize parts for shipment to ensure timely and accurate delivery.
• Assist with inventory control by tracking parts, updating records, and helping maintain proper stock levels.
• Transfer incoming phone calls to the appropriate managers or team members in a courteous and efficient manner.
• Support a production-based environment by managing tasks in a timely and organized manner.
• Collaborate with team members to ensure smooth operations and consistent customer satisfaction.

Essential Skills

• At least 6 months of customer service experience in an automotive or mechanical field.
• Strong customer service orientation with the ability to communicate clearly and professionally with customers.
• Basic data entry skills with attention to accuracy and detail.
• Ability to read or interpret basic service information, such as blueprints or equipment documentation, as needed.
• Familiarity with machinery maintenance concepts or mechanical environments.
• Proficiency in using Microsoft programs (such as Word, Excel, or similar tools) for daily tasks.
• Ability to work effectively in a production-based environment with consistent workflows.
• Strong organizational skills to manage orders, parts, and customer information efficiently.

Additional Skills & Qualifications

• Experience working in a service center, automotive shop, or mechanical repair environment.
• Comfort working with blueprints or technical documentation related to equipment or machinery.
• Previous experience supporting inventory control or parts management.
• Ability to multitask and prioritize in a fast-paced setting.
• Strong interpersonal skills and a professional demeanor when interacting with customers and colleagues.

Why Work Here?

This opportunity offers a contract-to-hire path with clear potential for growth into leadership or better roles as the company continues to expand. Team members benefit from a comprehensive benefits package that includes 401(k), medical, dental, and vision insurance, as well as paid time off and bonus opportunities. The organization values long-term development, rewards performance, and provides a stable environment where motivated individuals can build a lasting career.

Work Environment

This role is based in a production-focused service center operating standard daytime hours from 8:00 a.m. to 5:00 p.m. Any overtime occurs after the regular shift and remains optional, offering flexibility for work-life balance. The environment involves regular interaction with equipment, machinery, and parts, as well as the use of Microsoft programs and a company database for order and inventory management. The dress code is casual and practical, with jeans and a T-shirt appropriate for daily wear, and steel-toe footwear required for safety.

This is a Contract to Hire position based out of Billings, MT.

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Billings, MT.

This position is anticipated to close on Oct 28, 2026.

This is a fully onsite position in Billings,MT.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.