Principal Business Analyst

Business Analyst – Billing (P&C) Remote United States Job Overview The Business Analyst – Billing (P&C) is an experienced, client‑facing role that acts as a key liaison between insurance carriers and software delivery teams. The ideal candidate blends deep Property & Casualty billing domain knowledge with a strong understanding of modern insurance billing platforms, helping clients realize business value while staying as close as possible to out‑of‑the‑box product capabilities. Key Responsibilities Lead requirements discovery, analysis, and documentation for P&C billing processes, rules, products, and integrations. Review client documentation and current‑state processes, clearly identifying impacts, risks, dependencies, and improvement opportunities. Configure the billing system to fit client requirements and recommend solutions that maximize use of standard product capabilities while minimizing customization. Perform gap analysis for new requirements, support scope definition/estimation, and clarify questions for global delivery and product teams. Collaborate with product, configuration, technical, and client stakeholders to design and validate the end‑to‑end billing solution, including batch jobs, outputs, and interfaces. Maintain requirements traceability from business needs through design, configuration, and testing, ensuring alignment across stakeholders. Define and/or review test scenarios, test cases, and test plans; support SIT/UAT, defect triage, and regression testing to confirm business needs are met. Act as a functional SME and Product Owner, providing backlog input, accepting stories, and delivering training and knowledge transfer to clients and internal teams. Support cutover, go‑live, and post‑go‑live stabilization activities for the billing workstream as needed. Collaborate effectively with geographically distributed teams and client stakeholders across time zones, adjusting work hours as needed to support workshops, clarifications, and project ceremonies. Skills and Competencies 8+ years of experience in a strategic Business Analyst role on large‑scale IT projects, with at least 4+ years focused on P&C Billing and insurance billing systems. Strong Property & Casualty insurance domain knowledge, including billing, payments, fees, refunds, dunning/collections, and related regulations across states/jurisdictions. Proven ability to elicit, analyze, and document requirements (user stories, use cases, process flows, functional specs) and translate them into practical solution designs. Excellent written and verbal communication, facilitation, and stakeholder management skills; comfortable working with both business and technical audiences. Hands‑on experience working in Agile / SAFe environments, including backlog management, estimation, and collaboration with distributed/global teams. Strong analytical and problem‑solving skills with a focus on quality, traceability, and on‑time delivery. Experience with Majesco Billing or other enterprise insurance billing platforms is a strong plus. Work Experience Overall 8+ years of experience in Business Analysis, with at least 4+ years focused on P&C Billing. Education Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline (or equivalent experience). Majesco is committed to equal pay and transparency. The annual salary range for this position is $95,000 to $125,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the United States. It is uncommon for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on a variety of factors. Majesco considers factors such as scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions. At Majesco, we offer a comprehensive employee benefits package with most coverage starting Day One. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer‑funded HSA coordinating with a high‑deductible health plan; FSA, short‑term/long‑term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days, and 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits. #J-18808-Ljbffr