Tasting Room Associate

Tasting Room Associate — Endless Orchard Hard Pressed Cider Endless Orchard Hard Pressed Cider is seeking an enthusiastic, guest‑focused Tasting Room Associate to join our hospitality team. This role plays a key part in creating warm, memorable, and educational experiences for every visitor. The ideal candidate has a positive, sales‑driven attitude, enjoys engaging with guests, and thrives in a fast‑paced tasting room environment. Key Responsibilities Welcome all visitors to the tasting room and provide cider tastings with a focus on education and guest enjoyment. Deliver a warm, professional, and memorable guest experience that fosters brand loyalty. Obtain a MAST certificate and Food Handler’s Permit to serve cider and prepare food items as part of daily service. Process sales transactions accurately using the Toast POS system and reconcile daily sales. Educate guests on cider club offerings, bottle purchases, and membership benefits. Represent the brand at off‑site events as needed. Develop and maintain a thorough understanding of cider, cider production, and the Endless Orchard and Arctic Apples brands. Assist with hospitality‑driven events and special functions. Support the upkeep, cleanliness, and overall presentation of the tasting room and surrounding facilities. Restock and merchandise retail items and cider inventory. Provide general tourist information to enhance the visitor experience. Qualifications Must be at least 21 years old. Confident, friendly, and excited to engage with guests; strong customer service mindset required. Professional appearance and demeanor. Availability to work weeknights and weekends. Previous tasting room or beverage‑industry experience is helpful; familiarity with cider and cider production is a plus. Ability to stand and walk for extended periods. Ability to lift up to 50 lbs on a regular basis and manage multiple tasks simultaneously. Adaptability and willingness to work within shifting priorities. Ability to bend, squat, climb, push, stoop, and crouch repeatedly as required. Excellent communication skills and willingness to ask for assistance when needed. Basic math proficiency (addition, subtraction, multiplication, division). #J-18808-Ljbffr Okanagan-Specialty-Fruits-Inc