Selling Associate-Crossgates Mall

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. Position Overview The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer 40% Associate Discount Free Mental Health (EAP) benefits for you and those who live with you Free Product Flexible Schedule Competitive Pay Key Responsibilities – Sales Floor Drive store sales and growth by personally selling to customers Proactively engage with customers, read cues and respond effectively Provide customers with the perfect bra fit by asking effective questions Convert returns, offers and other promotions into larger sales Key Responsibilities – Cash Wrap Deliver a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale Reinforce customer buying decisions at checkout and encourage purchase of additional items Recover cash wrap selling zone and go-backs Key Responsibilities – Processing and Replenishment Process merchandise to be floor ready and maintain back room and under‑stock to brand standards Replenish merchandise to brand standards to ensure product is placed on the sales floor and available for purchase Assist with other projects as needed, including markdowns, re‑tickets and the mark‑out of‑stock process Key Responsibilities – Floorset Activity Execute floorset proficiently Understand and adhere to brand standards Assist with maintenance of back room and under‑stock, including merchandise and non‑merchandise, to brand standards to enable efficient replenishment All Associate Roles – General Responsibilities Drive top line store sales results and grow the business through action and productivity Maintain a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture Prepare for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures Take initiative to recover and replenish merchandise, so it is available to sell Understand and adhere to visual merchandising brand standards Assist in housekeeping of sales floor and communicate maintenance issues Keep an awareness of, and build personal capability in, loss prevention Reinforce store strategy to reduce shrink Support all activities related to providing a safe working environment Understand and demonstrate Company values Build loyalty through our Rewards Program This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Qualifications Exhibits an authentic desire to exceed the customer’s expectations Proven ability to meet or exceed goals (preferred) Demonstrates a sense of urgency Has a healthy, competitive spirit while maintaining a team focus Is resilient and bounces back quickly from setbacks Pursues opportunities to take on more responsibility Seeks out coaching from leaders and peers to improve productivity; leads own learning Schedule flexibility that includes evenings, weekends, holidays, and non‑business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. #J-18808-Ljbffr Crossgates