Leasing Consultant

Job Summary:

Our client in Coral Gables is looking to hire an experienced Residential Leasing Consultant. The Leasing Consultant serves as the first point of contact for prospective and current residents, delivering exceptional customer service while helping achieve occupancy and leasing goals. This role is responsible for showcasing residences, managing the leasing process, assisting residents, and contributing to a positive community experience

.
Essential Duties & Responsibiliti

es
Leasing & Sa

• lesGreet prospective residents and provide professional property tou
• rs.Respond to leasing inquiries via phone, email, text, and in pers
• on.Explain lease terms, rental rates, amenities, and community polici
• es.Follow up with prospects to convert leads into signed leas
• es.Process rental applications and assist with screening and approval procedur
• es.Prepare lease agreements and move-in documentati
• on.Maintain knowledge of current market conditions and competing properti

es.
Resident Relat

• ionsProvide outstanding customer service to current and prospective reside
• nts.Assist residents with questions, requests, and conce
• rns.Coordinate with maintenance staff to ensure resident service requests are addressed promp
• tly.Conduct resident outreach and retention activit
• ies.Support resident events and community engagement initiati

ves.
Administrative Responsibil

• itiesMaintain accurate resident and prospect records in property management soft
• ware.Track leasing activity, traffic, and occupancy met
• rics.Prepare reports and documentation as requ
• ired.Ensure compliance with Fair Housing laws and company poli
• cies.Assist with rent collection and other office functions as ne

eded.
Property Presen

• tationInspect model apartments and common areas to ensure they are clean and tour-
• ready.Report any property concerns or maintenance i
• ssues.Help maintain curb appeal and community stan

dards.
Qualifi

• cationsHigh school diploma or equivalent required; college coursework in hospitality pre
• ferred.Previous leasing, sales, customer service, hospitality, or retail experience pre
• ferred.Strong interpersonal, communication, and organizational
• skills.Ability to work in a fast-paced environment and manage multiple prio
• rities.Proficiency with Microsoft Office and property management software pre