Principal Product Manager

Role Description

The Principal Product Manager, AI plays an expanded strategic and executional role within the AI Product organization, responsible for owning more complex AI-enabled products or multiple product lines within Retro Claims Accuracy (RCA). This role helps build industry-leading AI technologies that enable lines of business with cutting edge, impactful solutions, and helps accelerate the adoption of AI, including advanced ML and Generative AI techniques, at scale.

• Lead product development, strategy, and performance while driving stronger alignment across business, technology, and customer stakeholders.
• Guide product ideation, execution, and validation, balancing customer needs with business objectives and measurable impact.
• Lead cross-functional collaboration, influence key decisions without direct authority, and drive consensus across leadership groups.
• Manage AI products throughout their lifecycle effectively.
• Mentor product managers on AI product practices.

Responsibilities

• Drive product strategy and execution, developing and delivering on the roadmap for more complex or multi-product AI initiatives.
• Analyze market trends, customer needs, and competitive landscape to identify AI opportunities and create business cases for new investments.
• Translate stakeholder and customer requirements into clear technical documentation.
• Coordinate and partner closely with Data Science, Engineering, R&D, Enterprise Product, finance, legal, and other stakeholders.
• Drive AI technical projects from requirements through delivery, managing complex project schedules and removing roadblocks.
• Define and track key performance indicators (KPIs) to measure AI product success.
• Lead cross-functional efforts to align business needs with AI product strategy.
• Support client engagement from pre-sales through delivery.
• Clearly communicate business requirements and product value to stakeholders.
• Develop and maintain a high level of technical proficiency in AI.
• Work closely with operations teams and drive AI adoption across the portfolio.
• Provide mentorship, guidance, and day-to-day support for Product Managers and Analysts.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.

Qualifications

• A bachelor’s degree in business administration, marketing, computer science, engineering, or a related field.
• Minimum 10 years of experience as a product manager driving the product development strategy and lifecycle.
• 3+ years of product management experience in AI or similar fields.
• 1+ years of experience working with AI infrastructure.
• Experience with Healthcare IT, claims processing, and data analytics domains.
• Strong technical aptitude and familiarity with software development processes.
• Knowledge of agile development methodologies, software development life cycle (SDLC), and project management tools.
• Strong analytical skills to gather and interpret data, analyze market trends, and make informed decisions.
• Excellent written and verbal communication skills.
• Experience mentoring team members or contributing to team capability development.
• A deep understanding of customer needs, preferences, and pain points.
• Must collaborate effectively with cross-functional teams.
• Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines.

Requirements

• Entrepreneurial Mindset: Comfortable taking calculated risks and experimenting with new ideas.
• Strategic Thinking & Execution: Ability to develop and execute a comprehensive product strategy.
• Stress Management: Effective stress management techniques to stay calm under pressure.
• Adaptability: Capable of adjusting plans and strategies in response to evolving circumstances.
• Resilience: Ability to bounce back from disappointments and continue driving the product forward.
• Attention to Detail: Must pay close attention to detail to ensure high-quality deliverables.
• Time Management: Skilled at organizing their own time and the time of their team members.

Physical Requirements and Working Conditions

• Travel as assigned by Leadership (10 -15%).
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• Must be able to provide a dedicated, secure work area.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Moving equipment weighing up to 10 lbs. for presentations set up.
• Exposure to moderate noise intensity is expected.
• No adverse environmental conditions are expected.

Benefits

• Base compensation ranges from $140,000 to $180,000 per year.
• Eligible for discretionary bonus consideration.
• Competitive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• 9 paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service.