Lead Pharmacy Technician

Lead Pharmacy Technician

The Lead Pharmacy Technician performs, under supervision of the pharmacy manager, a variety of technical duties related to the preparing and dispensing of drugs according to standard procedures and partners with the pharmacy manager to lead and train the pharmacy technicians.

A day in the life:

• Prescription processing - perform technical duties of data entry, counting medication, and selling prescriptions to patients in accordance under the supervision of the pharmacist on duty
• Customer service - give our patients excellent customer service on the phone and at the counter. Assist the pharmacy manager as needed to handle any customer complaints in a timely manner.
• Lead by example - be an excellent example of what great looks like in all aspects of how a pharmacy technician should work including, attendance, dress code, customer service, work ethic, work relationships and by following all policies and procedures
• Training - partner with the pharmacy manager to train all new pharmacy technicians in all job functions and retrain current pharmacy technicians as needed
• Immunizations - give immunizations under the supervision of the pharmacist on duty
• Administrative tasks - under the direction and supervision of the pharmacy manager, perform administrative tasks within the scope of the applicable rules and laws, to assist the pharmacy manager
• Performs all other duties and tasks as assigned.

Core competencies:

• Customer Service: committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication: understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability: meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality: is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity: manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Success requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Language skills: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer skills: to perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Certificates, licenses, registrations:

• National Pharmacy Technician Certification
• Ohio Board of Pharmacy Technician License
• Immunization Certification
• CPR Certification
• 3 years of practice as a nationally certified pharmacy technician

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee are occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.

Affirmative Action/EEO Statement:

It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.