Dispatcher

Job Description

Job Description

Dispatcher / Administrative Assistant

Albuquerque, NM

LHH Recruitment Solutions is partnering with a growing and reputable HVAC and Plumbing organization in Albuquerque, NM, to identify a detail-oriented and customer-focused Dispatcher / Administrative Assistant . This role plays a key part in supporting daily office operations, coordinating field technicians, and providing exceptional customer service. The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys wearing multiple hats throughout the day.

Key Responsibilities

Dispatching & Scheduling

• Schedule service calls and create work orders for HVAC and plumbing technicians.
• Coordinate and dispatch technicians while managing daily schedules.
• Communicate appointment updates and technician arrival times with customers.
• Track job progress, parts availability, estimates, and follow-up service needs.
• Assist with invoicing, job costing, and daily service call documentation.

Administrative Support

• Serve as the first point of contact for customers and visitors.
• Answer and direct incoming phone calls and manage incoming mail.
• Schedule meetings, maintain calendars, and support office operations.
• Process purchase orders, packing slips, shipping documents, and other records.
• Maintain organized filing systems and assist with general clerical tasks.
• Monitor and order office supplies as needed.

Preferred Qualifications

• Experience within HVAC, plumbing, construction, or other service-based industries.
• Familiarity with dispatching or service management software such as Aptora Total Office Manager.
• Bilingual English/Spanish skills are a plus.
• High School Diploma or GED Required

Details
Hours : Full Time, Mon - Fri. 7am - 4pm Location : Onsite in Albuquerque, NM Pay Range: $18-$20/hr (Depending On Experience) Position Type: Temp to Hire

Pay Details: $18.00 to $20.00 per hour

Search managed by: Erin Fuqua

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.