Director, Workforce Management

Job Description

Job Description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

The Workforce Management Director leads labor planning, labor standards, workforce analytics, and workforce management programs that enable the organization to deploy resources effectively while balancing guest experience, operational excellence, employee experience, safety, and cost efficiency.

This role combines strategic workforce planning, advanced analytics, and cross-functional leadership to ensure labor strategies are practical, scalable, and aligned with business objectives. The Director partners closely with Operations, Finance, HR, Safety, and HR Technology leaders to drive workforce effectiveness, improve business performance, and advance workforce management capabilities across the organization.

The Director also leads a team responsible for workforce planning, labor standards, workforce analytics, and workforce management governance.

Job Specifications: 

• Starting Wage: $125,000 - $150,000 + Annual Bonus + Equity 

• Employment Type: Year Round  

• Shift Type: Full Time 

• Minimum Age: At least 18 years of age  

• Housing Availability: No  

Job Responsibilities: 

• Lead the development and governance of workforce planning strategies, labor standards, and staffing methodologies across the organization.
• Design labor models that optimize guest experience, operational effectiveness, employee experience, safety, and cost efficiency.
• Partner with Operations, Finance, HR, and Safety leaders to align workforce strategies with business priorities.
• Lead workforce analytics, forecasting, labor modeling, and reporting that support operational and strategic decision-making.
• Identify workforce performance trends, productivity opportunities, and operational risks through data-driven insights.
• Serve as a trusted advisor to business leaders by translating complex workforce data into actionable recommendations.
• Drive adoption and continuous improvement of workforce management practices, tools, and processes.
• Partner with HR Technology to ensure workforce planning requirements are effectively enabled through workforce management systems.
• Lead cross-functional initiatives that improve forecasting, scheduling, labor management, and overall workforce effectiveness.
• Build, develop, and lead a high-performing team responsible for workforce planning, labor standards, and workforce analytics.

Job Requirements: 

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience in workforce management, labor planning, operations analytics, industrial engineering, consulting, or related disciplines.
• 2+ years of experience leading teams and driving cross-functional initiatives.
• Experience developing workforce planning strategies, labor models, staffing approaches, or productivity programs.
• Strong analytical, problem-solving, and strategic thinking skills.
• Ability to leverage data and insights to influence business decisions and operational outcomes.
• Experience working with workforce management systems and related technologies.
• Proficiency with Excel, Power BI, or similar reporting and analytics tools.
• Strong communication, stakeholder management, and relationship-building skills.
• Ability to lead change, drive adoption, and influence across multiple levels of the organization.
• Ability to translate complex analyses into clear, actionable business recommendations.

Preferred Qualifications

• Experience in multi-site, seasonal, field-based, or operationally complex environments.
• Experience developing or implementing labor standards, staffing models, or workforce planning programs.
• Experience leading workforce transformation, operational improvement, or organizational change initiatives.
• Background in workforce management, industrial engineering, operations research, analytics, operational excellence, or related disciplines.

The expected Total Compensation for this role is $125,000 - $150,000 + Annual Bonus + Equity. Individual compensation decisions are based on a variety of factors.

 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment for Broomfield-based roles where employees must live within 50 miles of the Broomfield office and work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516628
Reference Date: 08/12/2026 
Job Code Function: Workforce Management