Reimbursement Specialist I

JOB REQUIREMENTS: About the Role Employee Benefits Corporation is hiring for a Reimbursement Specialist I. The Reimbursement Specialist I position is responsible for adjudicating and entering claims for all EBC products. The Reimbursement Specialist I receives workflow direction from the Reimbursement Manager. Location: You can work from our Middleton, WI office, from your home office anywhere in Wisconsin, or a mix of both (hybrid) depending on what works best. Who We Are Employee Benefits Corporation (EBC) is a trusted, national third-party administrator with decades of experience delivering consumer-driven benefit solutions. We combine deep industry expertise and exemplary service with a bold vision for the future-where technology is thoughtfully applied to enable an intuitive user experience and elevate how consumers engage with their benefits. What You’ll Do Adjudicate reimbursement requests for all EBC products to determine payment or denial according to current IRS and organizational processing procedures Process claims accurately under the appropriate account making demographic changes as needed Process basic tasks from other departments related to claims for all EBC products Maintain productivity and accuracy standards on a monthly basis Identify claims trends, errors, and problem claims and notify senior team member and/or Reimbursement Manager Conduct and record monthly team member audits and communicate all relevant issues of audit findings to the Reimbursement Manager Communicate clearly and accurately with customers (Internal and External), both verbally and in writing Safeguard confidentiality, privacy and security of organization and customer personal information What You Bring High School Diploma One year experience working in a professional office setting Demonstrated attention to detail and adherence to productivity and accuracy standards Basic proficiency with Microsoft Excel and Outlook Minimum typing speed of 50 words for minute and 10-key speed of 9,500 per hour Ideally You May Also Have Previous claims processing experience Previous experience working with tax advantaged benefit plans Basic proficiency with Microsoft Word Why EBC A welcoming, collaborative team culture where every voice matters Competitive pay and comprehensive benefits, including employee ownership A culture built on clarity, empathy and continuous improvement Continuous learning and career development to help you grow as we invest in future-ready solutions and seamless user experiences Flexible work options designed to support a healthy work-life balance We are an equal-opportunity employer. #J-18808-Ljbffr