Automotive Lead Technician
Sun Auto Tire & Service, Inc.
Overview Lead Automotive Technician Location: Phoenix, AZ
Employment Type: Full-Time
Pay Range: FLAG RATE - VARIES DEPENDING ON EXPERIENCE About Sun Auto Tire & Service Kerry's Car Care is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay safely and confidently on the road. Our recent employee research confirmed what makes Sun Auto different - a values-driven culture, a strong sense of belonging, pride in doing quality work, and real opportunities to learn and build a career. As we continue to grow, we're committed to providing consistent support, clear communication, and strong teams so every teammate has the tools, training, and trust to do their best work. Why This Role Matters Ready to put your diagnostic skills to work in a shop that values quality? As a Lead Automotive Technician , you'll tackle advanced diagnosis and complex mechanical and electrical repairs, getting the job done right the first time in line with manufacturer and company standards and MAP guidelines. It's a great fit for an experienced technician or mechanic who loves solving tough problems, mentoring others, and growing in the trade. You'll be a go-to technical resource for the store, support quality control on high-risk work and comebacks, and partner with Store Managers and Service Advisors to communicate clear repair recommendations and expected outcomes. What We Offer
Ready to Apply? If you're ready to build your skills and grow with a team that has your back, we'd love to meet you. Click Apply to get started-most applications take just a few minutes. Equal Opportunity Employer Sun Auto Tire & Service is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Type: Full-Time
Pay Range: FLAG RATE - VARIES DEPENDING ON EXPERIENCE About Sun Auto Tire & Service Kerry's Car Care is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay safely and confidently on the road. Our recent employee research confirmed what makes Sun Auto different - a values-driven culture, a strong sense of belonging, pride in doing quality work, and real opportunities to learn and build a career. As we continue to grow, we're committed to providing consistent support, clear communication, and strong teams so every teammate has the tools, training, and trust to do their best work. Why This Role Matters Ready to put your diagnostic skills to work in a shop that values quality? As a Lead Automotive Technician , you'll tackle advanced diagnosis and complex mechanical and electrical repairs, getting the job done right the first time in line with manufacturer and company standards and MAP guidelines. It's a great fit for an experienced technician or mechanic who loves solving tough problems, mentoring others, and growing in the trade. You'll be a go-to technical resource for the store, support quality control on high-risk work and comebacks, and partner with Store Managers and Service Advisors to communicate clear repair recommendations and expected outcomes. What We Offer
- Competitive pay, including bonus or commission opportunities
- Paid training and hands-on development
- Medical, dental, and vision benefits
- Paid time off
- Employee discounts
- Career advancement opportunities, including growth toward Lead Technician and technical leadership roles
- Perform thorough Digital Vehicle and Multi-Point Inspections with accurate measurements, notes, photos, and prioritized safety findings.
- Lead diagnosis of complex mechanical, electrical, drivability, intermittent, and comeback concerns using scan tools, meters, and systematic testing.
- Complete advanced electrical, drivability, and major mechanical repairs to manufacturer and company standards.
- Validate every repair with road tests, relearns/resets, and safety-critical checks to help prevent repeat failures.
- Support quality control by verifying repairs and flagging process gaps that drive comebacks.
- Explain repair options, priorities, risks, and expected outcomes clearly to Store Managers and Service Advisors.
- Help explain complex issues to customers to build trust and confidence.
- Mentor and coach other technicians, sharing diagnostic and repair best practices.
- Model safe work practices, use required PPE, maintain tools and equipment, and follow company policies and shop procedures.
- 5+ years of automotive technician experience performing diagnosis and repair across multiple vehicle systems, with demonstrated ability to handle complex repairs independently.
- Advanced diagnostic capability using scan tools, meters, and service information, with the ability to create and follow a structured test plan.
- ASE certifications appropriate to assigned work, or equivalent demonstrated competency, with commitment to ongoing training.
- Valid driver's license and successful completion of a Motor Vehicle Records check.
- State Inspector License, in applicable locations, or ability to obtain and maintain as required by the store.
- Ability to work a flexible schedule, including weekends as needed.
- Must be 18 years of age or older.
- ASE Master Technician certification or multiple ASE A-series certifications.
- L1 Advanced Engine Performance Specialist certification.
- Experience with advanced drivability diagnosis, electrical diagnosis, and interpreting scan data, including freeze frame and live data.
- Experience performing quality checks, comeback support, dispatch support, or other advanced repair services.
- Leadership or mentoring experience with the ability to coach others on standard work and diagnostic best practices.
- High school diploma, equivalent, technical school, or vocational training.
- Automotive shop environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.
- Temperature variations may include extreme heat and/or extreme cold.
- Ability to stand up to eight hours per day and walk to access various areas of the building.
- Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.
- Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.
- Ability to communicate with customers, service advisors, managers, and shop teammates.
- Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.
- Reasonable accommodations may be made for individuals with disabilities.
- Competitive pay, including bonus or commission opportunities
- Paid training and hands-on development
- Medical, dental, and vision benefits
- Paid time off
- Employee discounts
- Career advancement opportunities, including growth toward Automotive Technician, Senior Technician, Lead Technician, and other technical leadership roles
- Perform Multi-Point and Digital Vehicle Inspections, accurately documenting findings, measurements, and photos to company standards.
- Complete maintenance and entry-level repairs-oil and fluid services, filters, batteries, tires, brakes, and basic cooling, starting, and charging services.
- Handle tire mounting/dismounting, balancing, rotations, steering and suspension wear-item replacement, and fluid flushes with appropriate oversight.
- Perform basic diagnostics with guidance (noise/vibration, brakes, starting/charging, code retrieval, and scan data), and escalate complex driveability, electrical, intermittent, or safety-critical concerns to a senior or lead technician.
- Follow repair procedures-including torque specifications, bleed procedures, and post-repair checks-and request verification when required by policy or experience level.
- Conduct State Safety and Emission Inspections in applicable locations, ethically and in line with all company and state guidelines.
- Communicate findings, needed approvals, and repair status to Store Managers and Service Advisors, and document recommendations in the customer record to support clear communication.
- Keep a clean, safe work area; properly use and care for tools, equipment, and vehicles; follow all safety, PPE, and environmental/hazardous-waste requirements; and report hazards or equipment concerns.
- Collaborate with the team, accept coaching, participate in ongoing training, and complete other duties as assigned.
- Work a flexible schedule, including weekends as needed.
- 0-2 years of automotive experience in a shop environment, or equivalent technical training, performing maintenance and basic repairs.
- Ability to follow written procedures, torque specifications, and safety standards.
- Willingness to ask for help, accept coaching, and escalate concerns when appropriate.
- Basic proficiency with shop technology, including Digital Vehicle Inspection/Multi-Point Inspection tools, scan tools for code retrieval, and computerized systems for documentation.
- Ability to possess and utilize basic tools required to perform the functions of the role successfully.
- Valid driver's license and successful completion of a Motor Vehicle Records check.
- State Inspector License, in applicable locations, or ability to obtain within 30 days of hire if required by the store.
- Ability to work a flexible schedule, including weekends as needed.
- Must be 18 years of age or older.
- Technical or vocational school training.
- ASE certification or willingness to obtain certification.
- Brake service and/or alignment experience, where applicable.
- High school diploma or equivalent.
- Automotive shop environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.
- Temperature variations may include extreme heat and/or extreme cold.
- Ability to stand up to eight hours per day and walk to access various areas of the building.
- Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.
- Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.
- Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.
- Ability to communicate with customers, service advisors, managers, and shop teammates.
- Reasonable accommodations may be made for individuals with disabilities.
Ready to Apply? If you're ready to build your skills and grow with a team that has your back, we'd love to meet you. Click Apply to get started-most applications take just a few minutes. Equal Opportunity Employer Sun Auto Tire & Service is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Vacancy posted 5 days ago
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