Branch Operations Manager

Join CBX Solutions

Build your career where you matter. Join CBX Solutions, the nation's leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you'll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why work with us? We're committed to your success, personally and professionally. You'll have access to:

• Comprehensive benefits: health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-life balance: generous paid time off for rest, family, and self-care.
• Career growth: you'll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive culture: innovation, creativity, and teamwork are at the heart of everything we do.

The general manager will oversee, direct, and manage all day-to-day facets of business within the local branch office, while driving sales activity and maximizing profitability. They will establish operational goals, while driving internal and external growth.

Essential functions:

• Meets and develops relationships with key clients, partners, and industry professionals that interact with the branch.
• Conducts regular coaching, counseling, and mentoring sessions with all levels of management and sales to build a positive and motivating work environment.
• Reviews bids and have final signing on all GC contracts.
• Assigns, instructs, trains, and provides directions to managers and supervisors in the performance of their jobs.
• Partners with marketing on new campaigns and review current results.
• Manages processes on all Proof-of-Concept projects.
• Attends both internal and HEB status meetings for larger pilot projects.
• Conducts all hands and leadership meetings.
• Manages all facets of financial activity relative to the P&L.
• Ensures that all Contract and Aftermarket/Industrial Sales Team Members meet or exceed all activity standards for monthly, quarterly, and annual sales targets.
• Monitors current inventory to insure sufficient quantities are available.
• Meets and develops relationships with key supplier reps that interact with Branch.
• Manages and performs all personnel management duties with the assistance of Human Resources.
• Reviews the following on a recurring basis: sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to organizational operation.
• Monitors costs and establishes cost controls.
• Monitors and ensures on-time delivery and/or job completion.
• Assists with bid proposals with Account Managers.
• Works to ensure excellent customer relations, both with internal and external customers.
• Other relative duties as assigned.

Minimum qualifications:

• Associate's degree, or an equivalent combination of education/experience.
• At least 5 years of experience of management within Security Integration.
• At least 5-7 years of experience within Security Integration Solutions.
• At least 5-7 years of experience managing multiple teams.
• At least 5 years of experience in a similar position.

Knowledge, skills, and abilities:

• Strong knowledge of change management practices.
• Intermediate to advanced level in Microsoft Products, including but not limited to Excel, Word, and Outlook.
• Strong organizational skills.
• Ability to motivate others.
• Excellent oral and written communication skills, competency in grammar and excellent attention to detail.
• Ability to build strong working relationships at all levels, internal and/or external to the organization.
• Ability to multi-task.
• Detail oriented.

Equal opportunity employer

CBX Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a VEVRAA federal contractor and give priority referral to protected veterans. We are committed to taking affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.