Merchandise Operations Manager

Salary Range $67,832 - $84,790*
Job Description:

WHO WE ARE:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world's most esteemed brands, cutting-edge technology and the industry's most comprehensive luxury customer data, Saks Global is shaping the future of retail.

YOU WILL BE:

The Manager, Merchandise Operations is responsible for leading all aspects of merchandise operations within the store, ensuring the seamless flow of product from receipt to floor while driving operational excellence across processing, merchandising, fulfillment, and back-of-house organization. You will lead and develop a high-performing team, optimize resources, and uphold standards around inventory accuracy, pricing, and event execution, while partnering closely with the selling organization to support the client experience and continuously improve efficiency and overall store performance.


YOU WILL DO:

People Development

• Develop and Train the Merchandise Operations team
• Manage a diverse team that is responsible for a wide range of processes.
• Plan and strategize resources to meet deadlines
• Oversee support functions within the location and provide leadership in support of the selling organization

Merchandise Operations

• Achieve Operational KPI'S
• Ensure that merchandise is received and processed in accordance with door to floor principles and that new receipts are on the floor prior to store opening
• Ensure new receipts are merchandised to the Visual Standard
• Oversees efficient processing of outbound merchandise (RTVs/Transfers)
• Execute price changes and event set up
• Ensure that back of house areas are properly organized to support selling
• Provide oversight of fulfillment including scheduling and dashboard maintenance

Administrative

• Maintain Inventory accuracy by regular oversight of Inventory exception reports
• Maintain work schedules for Merchandise Operations Team

YOU WILL BRING:

• Available to work a flexible schedule that will include nights and weekends
• 3-5 years supervisory experience in retail environment in visual or merchandising capacity.
• Proficiency in utilizing available technology, especially Microsoft Office Suite
• Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet)
• Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
• Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
• You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision.
• Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions.
• You bring others together to drive results when needed. You have the ability to build morale and spirit within the team and; bring out the best performance and potential in others
• Generates a variety of approaches to problem solving including new and novel ideas

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).


Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.