(INTERNAL ONLY) DOMESTIC RELATIONS OFFICE - OPERATIONS MANAGER

Operations Manager

This listing closes on 9/22/2026 at 11:59 PM Mountain Time (US & Canada).

Employer: County of El Paso

Salary: $92,402.67 Annually

Location: (Could be any assigned County location) - 500 E. San Antonio, El Paso, TX 79901, TX

Job Type: Full Time Regular

Job Number: 2026-00372

Department: Domestic Relations Office

Division: DRO ADMIN

Opening Date: 09/15/2026

Closing Date: 9/22/2026 at 11:59 PM Mountain Time (US & Canada)

Minimum Qualifications

This position is open to current El Paso County employees only. Acceptable Experience and Education Bachelor's degree in business, management or a related field and five years of experience, with six (6) years of professional experience performing general services including four (4) years of supervisory experience, in administrative management Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Certificates and Licenses Required Must have or obtain by date a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso. In order to access into the County's network and systems, a personal smart device is required by the hire start date.

Typical Duties

Essential Duties Supervises subordinate staff; provides work direction and technical instructions; arranges for staff training; sets and prioritizes work assignments; evaluates staff; implements disciplinary actions as necessary; Performs or delegates managerial functions of planning, organizing, prioritizing projects/tasks; assigning cases; documenting activities in the case management system; keeping departmental statistics and preparing reports; and ensuring full compliance with existing laws, office policies, contract requirements, and instructions for the achievement of both short and long term department goals; Develops office procedure and policies, drafts and reviews legal documents in collaboration with staff attorneys; Develops technical procurement specifications and coordinates with appropriate support departments to direct the procurement process from inception to conclusion; Develops policies and procedures to ensure appropriate procedures are in place for effective department operations and compliance with grants and contracts; Prepares the budget portion of grant applications for state and federally funded projects; Prepares monthly and/or quarterly expenditures reports for county funded and grant programs; Oversees project development, implementation, and compliance with contracted guidelines; utilizing judgment in adapting and applying guidelines; Monitors and oversees department operations to assure that services delivered are in compliance with, applicable laws, rules and regulations established by federal, state, and local laws and by applicable standards established by the County and the department; Performs complex studies, management analysis, calculations, and computations of organizational, resource and other departmental operational issues as directed by the Department Head; prepares plans, and reports; stays abreast of new trends and innovations in the field; Participates in the development and implementation of the departmental strategic plan to accomplish goals and objectives; Identifies operational problems and initiates resolutions; Maintains statistical database on office operations; Develops new programs and methodology; Approves purchases for equipment, supplies and commodities; conducts periodic inventories; Ensures the proper maintenance and repair of equipment and automated systems; Negotiates vendor and service provider contracts; Coordinates and approves vendor payments; Supervises payroll processing and personnel records administration; Posts vacant jobs; Participates in interviewing job candidates; Tracks employee leave requests; Functions as the department liaison with the Human Resources department when processing new hires, separations, and entry of all actions in the Human Resources system; Responsible for making financial recommendations to Department Head on capital purchases, annual budget and expense allocations; oversees financial planning for departmental functions and needs; Promotes financial and operational stability of the Department including the efficiency and effectiveness of its operations and recommends best practices. Advises and assists the Department Head in the management of professional staff including recruiting, examinations, promotions, merit increases, reclassifications, revisions to class specifications and discipline; Oversees and enforces compliance with support staff; Serves as a public relations liaison with the media, attorneys and the courts, and other county departments; Responds to questions, complaints and issues; Coordinates and prepares multiple department operating budgets and oversees the allocation of resources across the Divisions; attends budget hearings with the Department Head before key County Departments and Commissioners Court; Oversee the setting of objectives and evaluation of performance for each of the Divisions within the Department; Oversees department inventory management; tracks equipment life-span and replacement plan; Manages all administrative services functions such as payroll, accounting, supplies, demands and files; Monitors budget expenditures and tracks trends; Prepares reports on expenditures; Identifies and suggests the need for budget transfers and amendments; Develops, implements, and maintains computer programs necessary for daily operations; Serves as network administrator and security manager for automated systems; Oversees the department's physical security, emergency preparedness, and COOP; Monitors and evaluates all accounting functions to ensure all functions are performed in accordance with sound accounting principles and procedures; Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills. Dependent on area assigned Manages contracts with community based organizations; Provides logistical coordination and support to all departments in the FYSC; Conducts special studies, assessments, and projects; The incumbent ensures timely enforcement of court orders providing for the payment of child support, medical support, and access and possession; Developing and implements appropriate procedures and policies in line with the requirements of the Office of the Attorney General contracts; Oversees and monitors policy changes to ensure compliance; Represents the interest of El Paso County DRO in interactions internally and externally. Supervision contracts, case management oversight of the staff performing enforcement to ensure that each case benefits from timely enforcement of each court order; Other Important Duties Performs such other related duties as may be assigned; Performs delegated duties sufficient to maintain continuity of normal operation in the work area; Maintain a safe and healthy work place environment; As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Job Summary

Summary of Position The Operations Manager works under limited direction, performs administrative management duties for the Department. The incumbent provides integrative management and leadership for the Department to include planning, organizing, and directing the operations of the Department which provides services to the general public in need of general assistance. The Operations Manager represents the Department in the absence of the Executive Director and provides highly responsible and complex administrative support to the Executive Director.

Additional Information

Organizational Relationships Reports to Executive Director and Community Services Directs: Supervisory, professional, and clerical staff. Other: Has frequent contact with other County departments, public agencies, and the general public Minimum Requirements: Knowledge, Skills, and Abilities Knowledge of: Texas contract administration and document preparation; departmental policies and management practices; insurance and surety bond requirements regarding contracts; standard purchasing procedures and practices; budget and financials; inventory procedures and controls; principles and practices of materials and service needs of the organization; supervisory practices and procedures; financial system applications; principles and practices of governmental accounting; conflict resolution. Skill/Ability to: Interpret federal, state and local laws and regulations concerning contracting techniques, pricing and equal employment opportunity goals; interpret federal, state, city and county rules, regulations and guidelines related to contract specifications, and contract procurement, management and compliance; interpret federal, state, and County laws, rules, regulations, state and local labor and occupational safety and health rules and regulations; prepare specifications and contract for a large diversity of items develop clear, concise oral and written communication and prepare and present reports and recommendations to boards, commissioners court, regulatory agencies and department management; public speak and make formal public presentations; safely operate and care for assigned county owned equipment; have strong organizational skills, with exceptional attention to detail; work under tight deadlines as part of a team; have internal and external negotiation skills and ability to influence; quickly understand business objectives, identify related issues, and facilitate a risk/cost benefit analysis; be self-starting, self-managing, possess execution-oriented capabilities; manage a broad set of responsibilities with minimal support; thrive and drive decision-making in a dynamic environment where change is constant optimize plans and execution with urgency, demonstrate a proven track record in achieving results, must be proficient with MS Office. Each and every county position requires the following professional skills and abilities as key and necessary elements of performance: Demonstrate regular and reliable attendance; Work well with others and participate fully in a team oriented environment; Interface with other employees and customers in a courteous and respectful manner; Maintain strict confidentiality; Project positive support of their department and all county organizations at all times; and, Maintain and enhance the County's commitment to customer service excellence

El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following: HOLIDAYS 16 holidays per year as recognized. VACATION