Automotive F&I Manager

Lithia Chrysler Jeep Dodge Ram of Tri-Cities - Washington

F&I Manager

The F&I Manager is responsible for providing exceptional customer service while helping customers choose products that protect their vehicle purchase. In addition this individual works with lenders to obtain financing approval and completes all vehicle purchase and associated paperwork accurately and on time. The F&I Manager is responsible for following up on and collecting receivables.

What You'll Do

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
• Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
• Assist Sales Team with customer engagement in the sales department during peak traffic times.
• Obtain all appropriate licensing within 90 days from date of hire.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Mathematics – ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short term and/or long-term incentives as a part of total compensation which includes commission off individual product and Reserve Income. Bonuses based on individual net PVR, Product Penetration, and Manufacturer approvability. The total annual estimated earnings range is $111,000 - $303,500. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.