Luxury Order Fulfillment Specialist

Job Description

Job Description

✨ Do You Obsess Over the Details? Help Us Package Brilliance.

Position: Luxury Order Fulfillment Specialist – Fine Jewelry

Are you someone who takes pride in precision, elegance, and consistency? Do you enjoy making every unboxing feel like a gift? At Brilliance.com , we’re looking for a thoughtful, detail-obsessed professional to help fulfill luxury jewelry orders — where how it’s shipped matters as much as what’s inside.

What You'll Do:

• Curate and Pack Jewelry Orders: Select pieces from our fine jewelry inventory with 100% accuracy and prepare them for safe and stylish delivery.
• Create a Premium Unboxing Experience: Present items in our signature packaging with care and aesthetic sense — ribbons, tissue, tags, and all.
• Ensure On-Time, Error-Free Shipping: Use systems like ShipStation or Easyship to prepare daily shipments and coordinate with trusted carriers (UPS, FedEx, DHL).
• Treat Every Order Like a $10,000 Ring (because it might be).

✅ Who We're Looking For:

• Experience in boutique-level e-commerce , luxury retail , or order fulfillment involving small, high-value items (jewelry, cosmetics, watches, etc.)
• Excellent attention to detail — you triple-check your work before you say “done”
• Polished presentation skills: you have an eye for symmetry, neatness, and luxury appeal
• Familiarity with shipping/label software (a plus, not required)
• Reliable, punctual, and self-motivated — the kind of person others trust with the delicate stuff

Who This Role is NOT For:

• People looking for general warehouse, heavy-lifting, or mass-volume fulfillment work
• Courier, food delivery, or industrial backgrounds not involving delicate or luxury handling
• Anyone who rushes work or “eyeballs it” instead of checking details

This is not a production-line job. It's about precision, presentation, and pride .

Compensation

• Competitive Salary: $40,000 – $47,500/year , depending on experience and performance
• 401(k) Retirement Plan
• Health Insurance
• Paid Time Off:
  • 5 Paid Vacation Days (after 1 year)
  • Paid Legal Holidays (New Year’s, July 4th, Thanksgiving, Christmas, etc.)

Work Schedule

• Monday–Friday
• 8-hour shifts
• Occasional weekends during holiday rushes

Why Join Brilliance.com?

For over 35 years, we’ve helped people celebrate life’s most meaningful moments through premium, ethically sourced jewelry. Our team is small, dedicated, and meticulous — and we love what we do.

If you’re the kind of person who straightens the ribbon just so before sealing a box — we want to meet you.

Apply now and help us ship brilliance — one unforgettable box at a time.

Brilliance.com is redefining how people buy diamonds, engagement rings, and fine jewelry. With thousands of 5-star reviews and over a 3 decades of trusted service, we’ve built a reputation as one of the most highly rated online diamond retailers. Headquartered in the U.S. with a global team, we combine cutting-edge technology, expert guidance, and transparent pricing to make high-quality jewelry accessible to more people. Our team is driven, collaborative, and passionate about delivering exceptional products and experiences - all while pushing the jewelry industry forward.

Company Description

Brilliance.com is redefining how people buy diamonds, engagement rings, and fine jewelry. With thousands of 5-star reviews and over a 3 decades of trusted service, we’ve built a reputation as one of the most highly rated online diamond retailers. Headquartered in the U.S. with a global team, we combine cutting-edge technology, expert guidance, and transparent pricing to make high-quality jewelry accessible to more people. Our team is driven, collaborative, and passionate about delivering exceptional products and experiences - all while pushing the jewelry industry forward.