AS400 IBMi Series System Administrator - Pittsburg, PA (Onsite)

Job Description

Must Have Technical/Functional Skills

• Strong hands-on experience in IBM i / AS400 system administration and production support.

• Good knowledge of IBM i operating system administration, system configuration, user profiles, security and

authority management.

• Experience in system monitoring, job/subsystem management, job queues, output queues and

scheduled/batch jobs.

• Hands-on experience in backup, restore and recovery operations, with understanding of BRMS and disaster

recovery activities.

• Experience in IBM i OS/PTF maintenance, patching, upgrades and system health checks.

• Strong troubleshooting skills for system, job, performance, connectivity and availability issues.

• Knowledge of storage/DASD management, ASP monitoring, spool management and capacity monitoring.

• Working knowledge of TCP/IP, FTP/SFTP, interfaces, file transfers and network-related troubleshooting on IBM.

• Experience with incident, problem and change management processes in an enterprise production

environment.

• Ability to perform root cause analysis (RCA) and implement corrective/preventive actions for recurring issues.

• Familiarity with enterprise ITSM processes and tools such as ServiceNow is preferred.

• Good communication and documentation skills with the ability to coordinate with application, infrastructure,

network, database, security and business teams.

Roles & Responsibilities

• Administer and provide day-to-day operational support for IBM i / AS400 environments, ensuring system

availability, stability and performance.

• Monitor IBM i systems, subsystems, jobs, queues, system messages, storage utilization and overall system

health, and proactively address operational issues.

• Handle incidents, service requests, problems and changes related to the AS400 environment in accordance

with agreed support processes.

• Perform user-profile administration, password resets, access/authority management and related system

administration activities.

• Perform and support backup, restore, recovery and disaster-recovery activities, including periodic DR

exercises.

• Plan and execute IBM i OS/PTF upgrades, technology refreshes, maintenance activities and configuration

changes.

• Troubleshoot system performance, batch/job failures, connectivity, file-transfer and other production issues,

coordinating with relevant technical teams where required.

• Perform capacity and performance monitoring and identify risks related to CPU, memory, storage/DASD and

system resources.

• Support scheduled production activities and respond to critical system issues, outages and escalations.

• Conduct root cause analysis for major/repeat incidents, document findings and drive preventive actions.

• Maintain operational documents, SOPs, technical procedures, configuration details, knowledge articles and

support documentation.

• Participate in change reviews, operational/status meetings and service reporting, and provide timely updates to

relevant stakeholders.

• Coordinate with application, network, storage, backup, security and other infrastructure teams for end-to-end

issue resolution.

• Identify opportunities for automation and operational improvement, includi ng repeatable AS400 administration

and monitoring activities