Data Integrity & Quality Control Specialist

Responsibilities include but are not limited to:

• Review and validate loan documentation and ensure commercial loan closing packages are complete, accurate, and compliant with company policies and regulatory requirements.
• Use checklists to verify data fields based on loan type; identify and classify errors (critical vs. non-critical) impacting accuracy or internal consistency.
• Document and resolve discrepancies by recording errors and routing to booking team for correction; report missing or inconsistent documentation for timely resolution.
• Partner with Quality Control and Booking teams to address issues and maintain alignment with procedures and standards.
• Update loan logs and reports accurately; transfer completed packages to Imaging for archival per established workflows.
• Adhere to SLAs, KPIs, and all bank policies; assist with audits and quality control reviews.

• Strong knowledge of commercial lending and loan servicing.
• Strong attention to detail with a focus on identifying discrepancies, ensuring data integrity, and maintaining compliance with internal policies.
• Knowledge of bank regulatory requirements.
• Proficient PC skills including Microsoft Word and Excel.
• Effective communication and organizational skills.
• Ability to prioritize daily work assignments while working in a demanding environment is required.
• Ability to meet deadlines defined by Bank and regulators.

• High School diploma or GED equivalent with a minimum of 3 years of experience in a financial institution specializing in commercial loan operations and documentation and/or loan closing experience.

• Completion of college level courses in business administration and/or associate's degree.