Senior IT Engineer
Narmi
About the IT TeamIT at Narmi is a small, high-impact function that keeps our people productive and our systems secure. As a fintech serving banks and credit unions, the way we manage devices, identity, and access is part of the trust our customers place in us. We're looking for a Senior IT Engineer to own and scale the systems that make that possible, starting with Jamf and Google Workspace.You'll have real influence on how IT runs at Narmi: which tools we adopt, how we automate the employee lifecycle, and how we meet the security and compliance expectations of the financial institutions we serve. Being a self-starter who sees what needs fixing and fixes it at the root is what makes people successful here.What you'll doOwn Narmi's Apple fleet end to end in Jamf Pro: enrollment, configuration profiles, policies, Smart Groups, patching, app deployment, and compliance reporting.Administer Google Workspace as our core productivity and identity platform, including organizational units, groups, sharing and security policies, and Google Vault.Build and maintain identity and access controls across our SaaS stack, including SSO, SCIM provisioning, and MFA enforcement.Automate the employee lifecycle so onboarding, role changes, and offboarding are fast, consistent, and auditable.Write scripts and integrations (Bash, Python, GAM, Jamf API) that remove manual work and fix recurring issues at the root.Partner with Security and Compliance on SOC 2 and customer audit requests by producing evidence, hardening endpoint baselines, and closing gaps.Serve as the escalation point for complex IT issues and help shape how support is delivered across the company.Evaluate, roll out, and document new tools as Narmi grows.What you'll bring5+ years of relevant, post-college IT or systems engineering experienceExpert-level Jamf Pro experience managing a macOS fleet, including policies, configuration profiles, Smart Groups, extension attributes, and zero-touch deployment through Apple Business ManagerDeep hands-on experience administering Google Workspace, including identity, security settings, groups, and data governanceExperience with SSO and identity providers (Okta, Google, or similar), SCIM provisioning, and MFAScripting proficiency in Bash, Python, or similar, and comfort working with APIs to automate workflowsAbility to explain technical concepts with clarity and simplicity, whether to an engineer or an executiveA strong sense of ownership and an eagerness to build systems that scale with the companyBased in New York City or willing to relocateAuthorized to work in the United StatesNice to haveJamf certifications (Jamf 300 or Jamf 400 / Certified Expert)Experience supporting SOC 2, PCI DSS, or similar auditsFamiliarity with AWS, especially IAM and account administrationExperience with Jamf Connect, Jamf Protect, or other endpoint security toolingBackground in fintech, financial services, or another regulated industryExperience building IT functions at a high-growth startup
- Apex Systems is seeking a Technical Support professional for onsite work in New York, NY. The role centers on laptop support across Windows, Mac, and mobile devices, with a strong emphasis on customer service and effective communication. You will contribute to site readiness...Senior
- Spectraforce Technologies, Inc. in New York, NY is seeking a Sr Network/Operations - Technical Support to provide end-user support across Windows, macOS, and mobile devices in an onsite environment. The role emphasizes excellent customer service, strong communication, and...Senior
- PaxeraHealth is seeking a Senior Customer Care professional to join their Implementation and Customer Care team. This remote position requires expertise in healthcare IT, particularly PACS, and offers a supportive training environment. Responsibilities include providing...SeniorRemote job
- GCS Recruitment is seeking an L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This hands-on role operates in a live, mission-critical environment, handling hardware deployments, connectivity troubleshooting...Senior
- ...Job Description Job Description Japanese IT company seeks a Japanese Bilingual Senior Engineer, Advanced Security, Professional Services Dep. - NYC, New York 1. Title of Job ~ Senior Engineer, Advanced Security, Professional Services Department 2. Description...SeniorFor subcontractorLocal areaShift work
$108k - $172.5k
...lasting impact on the world.We are seeking a highly motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink technology, passionate... ...in Networking, Computer Science/Engineering, or Electrical/IT (or equivalent experience).Intellectual curiosity, positive...SeniorFull timeWork experience placement- ...highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support.... ...you will feel at home here.Job OverviewWe are looking for a Senior Client Support Engineer to serve as a primary technical resource for a key client...SeniorLocal areaRemote workFlexible hours
- JetBrains in the United States is seeking a proactive support specialist to reproduce edge cases and file bug reports, collaborating with developers and QA to improve products. You will bring curiosity, clear communication, and experience with support tools and AI, with...SeniorFlexible hours
- ...who thrives at the intersection of deep technical troubleshooting and clear developer communication. You’ll be the front line for engineers integrating with our API, diagnosing issues across multiple providers, and turning edge cases into reliable solutions. This isn’t...Senior
- Reproduce edge cases and file bug reports. Collaborate with developers and QA. What you'll bring: Curiosity and clear communication. What you'll need: Experience with support tools and AI. Competitive pay and flexibility. Learning and well-being benefits. JetBrains We create...SeniorRemote job
- Comtech Global, Inc is seeking a Technical Support Engineer in Pennsylvania to handle escalated issues beyond frontline support capabilities. The ideal candidate has over 2 years of experience in technical support, is comfortable diagnosing application issues using SQL...Senior
$39.42 per hour
...moves us all forward. \n \n WHAT YOU’LL DO \n \n The Senior Event Support Engineer is responsible for the technical operation, support, and... ...AV systems, partnering with AV Engineering, Workplace, IT, and Event teams to deliver flawless meeting and event experiences...SeniorHourly payFor contractorsWork at officeLocal area- FUJIFILM Healthcare Americas Corporation seeks a Senior Technical Support Engineer (MI - I, Tier 1) to provide remote expert assistance for Synapse products to HCUS customers. You will troubleshoot complex issues, document in-depth evaluations, and collaborate with cross...SeniorRemote job
- Esscorp Tech in the United States is seeking a seasoned SaaS support engineer to join our global service desk. You will handle first- and second-line support, troubleshoot complex issues, and collaborate with customers and internal teams to deliver timely resolutions....SeniorRotating shift
- ...Job Description Job Description Job Overview: We are seeking an experienced Cloud & DevOps Engineer with a strong background in cloud computing and a proven track record of managing AWS environment. The ideal candidate will have extensive experience in containerization...Senior
$85k - $105k
Headquarters: United States URL: Senior Support Engineer Town Web · HeyGov · ClerkMinutes. Remote, Central US hours. $85,000 to $105,000 a year... ...product and which layer an issue lives in before you hand it to a developer Reproduce it, capture the steps with screenshots...SeniorLocal areaRemote work- Department: Engineering / Product Support / reporting to David Jacobus, Engineering Manager What This Role Is This is a more technically hands‑on role that owns escalated issues beyond what frontline support can handle. The engineer works directly with end users, Customer...SeniorPermanent employment
- ...ready to create something different, let’s build the future of insurance software together. Summary We are looking for a Senior Technical Support Engineer to join our technical services team. As a key member of the team, you will be responsible for helping BriteCore’s...SeniorFor contractorsRemote workFlexible hoursShift work
$113.1k - $178.9k
Technical Support Customer Service Elastic Stack Linux/Unix US Federal Join Elastic, the Search AI Company, as a Support Engineer and help users find answers in real-time using their data at scale. As part of our Support team, you'll provide expert-level service to our...SeniorFlexible hoursShift workNight shift- ...enforcement, privacy & cybersecurity, and business restructuring.Ropes & Gray is an equal opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong...Senior
$70k - $87k
...businesses think about cybersecurity, digital experiences, and identity and access management. Role Purpose Statement: As a Senior Support Engineer, you will be working in a customer-facing capacity dedicated to our top tier customers, helping to ensure they have a...SeniorLocal areaWorldwideFlexible hoursWeekend work$170k - $190k
Job ID: ME739012825Location: New York, NYJob Type: PermanentPay: $170000 - $190000Posted: 2026-09-28We are seeking a Senior Desktop Engineer to support an enterprise-scale technology environment for a highly regarded professional services organization. This is a full-time...SeniorFull timeVisa sponsorship- ...Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you’ll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while...SeniorFull timeRemote workFlexible hoursShift workWeekend workWeekday work
- ...system state and reproduce issues Manage tickets through their full lifecycle, from intake to resolution, across the support → engineering escalation chain Communicate proactively and professionally with enterprise customers: structured updates, clear next steps,...SeniorImmediate startWeekend workAfternoon shift
$116k - $155k
...including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources... ...world-class customer outcomes. As a Senior TS Enablement Program Manager supporting... ...technology stack to manage complexity at scale. It brings applications, infrastructure, data...SeniorWork at office- ...generating company working with Fortune 500 customers globally. About the role We are seeking an energetic, high-proactivity Senior Enterprise Support Engineer to serve as the primary technical advisor and face of Unframe for our enterprise clients. This is not a back-office,...SeniorRemote job
- ...exceptional people to join our (relatively small) team to help us build the next generation of financial markets. The Role As a Senior IT Engineer at Kalshi, you will own our New York office's technology experience. You'll report to the lead of our Site Reliability...SeniorFull timeWork at officeLocal areaShift work
- TSG Risk Management is seeking an experienced Senior Desktop Support Engineer in New York City to provide high-level technical support within a fast-paced financial-services environment. You will act as a senior escalation point for complex desktop, hardware, software,...Senior
$75k - $85k
...All positions are open to remote work unless otherwise specified in the requirements below. The opportunity The Sr. IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-...SeniorTemporary workInternshipWork at officeLocal areaRemote workFlexible hours- Sterlington PLLC is seeking an IT Senior Support Specialist to be a go-to technical expert supporting a distributed workforce. You will handle complex issues, escalate where needed, and help improve how support is delivered across the organization. This hands-on role focuses...SeniorRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Engineer. Be the first to apply!
- l1 technical support engineer New York, NY
- lab support engineer New York, NY
- system support engineer New York, NY
- remote support engineer New York, NY
- IT network engineer New York, NY
- support escalation engineer New York, NY
- implementation support engineer New York, NY
- software support engineer New York, NY
- operations support system engineer New York, NY
- production support engineer New York, NY


