General Manager - Vail Residences at Cascade Village

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.  We care for people so they can be their best.

We are seeking a highly experienced General Manager with a minimum of 10+ years of progressive leadership experience in resort, residential, or hospitality operations, with a demonstrated track record of driving revenue growth, exceeding budget targets, and implementing scalable operational processes across complex, multi-unit environments.

The ideal candidate brings proven success in developing and executing strategic business plans that consistently outperform financial objectives, improve operational efficiency, and maximize owner returns. This leader will have deep expertise in P&L oversight, revenue optimization, cost control, and long-range capital planning , with a history of delivering measurable financial and operational results.

This role requires a leader who has successfully:

• Exceeded annual revenue and EBITDA targets through proactive business development, pricing strategy, and operational discipline
• Built and implemented standardized processes that improve performance, drive consistency, and scale across multiple properties or associations
• Led growth initiatives , including acquisition of new management contracts, HOA partnerships, or expansion of rental inventory
• Managed large, multi-layered teams while maintaining accountability and high performance across operations, finance, sales, and property management
• Delivered complex capital projects on time and on budget , aligning stakeholder expectations with financial outcomes

The General Manager must demonstrate strong financial acumen paired with operational leadership , balancing guest experience, owner satisfaction, and profitability. A history of operating in luxury or upper-upscale resort environments , preferably within seasonal or ski resort markets, is strongly preferred.

Key Experience & Qualifications

• Minimum 10+ years of leadership experience in hospitality, resort, or residential property management
• Proven track record of consistently exceeding revenue goals and managing to or outperforming budget expectations
• Demonstrated success in process development, operational scalability, and performance optimization across multi-unit or multi-association portfolios
• Strong experience with full P&L ownership , including forecasting, budgeting, and financial performance management
• Experience driving business growth through acquisitions, partnerships, or portfolio expansion
• Expertise in capital planning and project execution , including large-scale renovations or property improvements
• Experience influencing ownership groups, HOA boards, and key stakeholders to achieve strategic and financial objectives
• Strong leadership background managing cross-functional teams in operations, finance, sales/marketing, and property management
• Experience in vacation rental, condominium, or HOA management environments strongly preferred
• Knowledge of Colorado CCIOA and HOA governance is a plus

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance – (Full-Time colleagues) after 30 days
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Annual End of Season Bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

This application window is anticipated to be open at a maximum of 30 days from May 24th, 2026 to June 23rd, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.