Product Agility Senior Associate

Product Agility Senior Associate

Join a dynamic team at the forefront of Proprietary Wallets and Lending Innovation, where your passion for driving change will help shape the future of product delivery. If you thrive on empowering others and making a measurable impact, this role offers the perfect platform to elevate your career.

As a Product Agility Senior Associate in Consumer & Community Banking - Proprietary Wallets and Lending Innovation, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. You will put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function.

Job responsibilities:

• Adopt and implement Agile methodologies, ensuring continuous improvement and alignment with organizational goals.
• Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions.
• Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline.
• Maintain hygiene standards within organizational thresholds to ensure accurate data is available to support data driven decision making on prioritization.
• Identify and initiate opportunities that improve product value and team performance.
• Foster strong cross-team collaboration to align objectives, bridge gaps, and accelerate collective problem-solving.

Required qualifications, capabilities, and skills:

• 3+ years of experience or equivalent expertise in a relevant domain, with a focus on Agile methodologies and project management.
• Possess knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams.
• Display knowledge of Agile delivery and multiple Agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, while monitoring agility metrics with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability.
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context.
• Understanding of multiple product development lifecycle stages, methodologies, and best practices.
• Proficient in Confluence, Jira, and Jira Align.

Preferred qualifications, capabilities, and skills:

• Formal training on Agile coaching, such as recognized coaching certifications.
• SCRUM or Project Management certification.
• Expertise using JIRA Align, JIRA, and Confluence.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.