OUTSIDE PARTS REPRESENTATIVE - Marshall

Outside Parts Representative - Marshall

Salary Range $50,000.00 - $85,000.00 Position Type Full Time Job Shift Day Shift Education Level None

Performance Expectations

Customer Relations

1. Project a positive, helpful and professional attitude toward our customer.
2. Resolve any customer disputes in a manner both beneficial to customer and TCC.
3. Answer incoming customer phone calls promptly and politely.
4. Make calls by phone or in person to existing and prospective customers in the dealership's Area of Responsibility.
5. Continually review existing sales additions to routes for efficiency and cost effectiveness of expenses sales
6. Define customers' parts needs.
7. Continually review sales routes to ensure customers are being called on and new customers are being actively pursued in the market place.
8. Promote additional sales to customers by suggesting additional parts or services related to current purchase.

Outside Parts Sales

1. Deliver parts ordered by customer.
2. Maintain an accurate inventory of the mobile warehouses.
3. Assist with inside sales duties on rotation schedule or when requested by parts manager.

Documentation

1. Obtain sufficient information from customer or service technician to ensure correct part is specified.
2. Invoice all parts purchases, credits, etc., at time of sale.

This position is a full-time position and will receive a complete benefit package including:

• 401k + employer match
• Paid Time Off
• Multi-plan Health Insurance
• Dental Insurance
• Vision Insurance
• Employer provided Life Insurance
• Employer provided AD&D
• Family Group Life Insurance
• Supplemental Life Insurance
• Supplemental Spousal Life Insurance
• Supplemental Child Life Insurance
• MN Paid Leave
• LTD
• FSA
• FSA Dependent Care
• HSA
• Military Paid Leave
• Paid Holiday's
• Steel Toe Shoes Voucher or Reimbursement

Commission Eligible Position.

Qualifications

Essential Qualifications for Job:

A. Must be capable of lifting up to 50 lbs.

B. Must have a valid operator's license and good driving record.

C. Must have excellent communication skills.