Program Coordinator
$51.35k - $64.47kNorthwestern University
Location Chicago, Illinois
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Department: MED-Mesulam Ctr Cog Neur & Alz
Salary/Grade: EXS/5
Target hiring range for this position will be between $51,346-$64,473. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.
The Brain Scholars Program is an initiative of the Mesulam Institute for Cognitive Neurology and Alzheimer's Disease committed to providing meaningful, positive scientific and professional experiences in the health sciences for students at all levels. So far over 600 students have participated in activities offered by the Brain Scholars Program through visits hosted and/or conducted by the Mesulam Institute. In addition, 20 students have participated in our 6-week summer internship program. Continuing and expanding its efforts, the Brain Scholars Program hopes to empower increasing numbers of students from underserved groups at all levels, from elementary school to university, to pursue education and professional careers in the health sciences, including clinical and research efforts related to brain aging and dementia. The Program Coordinator will provide administrative management of the Brain Scholars Program in collaboration with the Faculty Director and the Institute Administrator.
Specific Responsibilities :
Administration
- Manages day to day operations.
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
- Manages design and development of program databases; compiles & analyzes data; prepares reports.
- Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
- Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
- Acts as liaison to IT to ensure technology systems are properly installed & maintained.
Budgets & Financial
- Participates in budget preparation.
- Maintains budget & associated analysis & reports.
- Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
- Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
- Processes transfer &/or appropriation charges & may balance &/or close accounts.
- Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
Communication, Outreach & Recruitment
- Develops coordinated, consistent marketing and brand messages.
- Creates state-of-the-art website.
- Incorporates social media and networking into program/project aspects as appropriate.
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
- Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
Evaluation
- Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
- Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
- Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
- Implements corrective actions required as a result of surveys or other indicators.
Events
- Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
- Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
- Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Human Resources
- Ensures human resources programs, policies, & procedures are implemented & consistently applied.
- Coordinates all or portions of the talent management lifecycle (sourcing, selecting, developing, coaching, rewarding, recognizing, managing information & optimizing talent.)
- In consultation with management & Central HR, administers HR solutions.
- Maintains excellent working relationship with Office of Human Resources.
- Recruit summer interns for the program.
- Compile necessary paperwork.
- Submitted documentations to HR as needed
Program Development
- Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
- Manages academic quality and continued growth and expansion.
- Identifies & obtains external expertise as needed and works with content experts for current and new programs.
- Reviews programs/projects to increase efficiencies to support growth.
- Manages speaker selection, communication, and topic development.
- Leads program/project updates and improvements.
Regulatory Compliance
- Ensures compliance with all necessary organizations.
- Prepares documentation as required.
- Interfaces with accreditation bodies.
- Acts as the regulatory and compliance officer.
Student Support
- Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc.
- Advises students regarding admissions, academic, career and development matters.
- Reads & evaluates admissions files and participates in candidate selection.
- Interviews and screens applicants.
- Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
- Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)
- Organizes new student activities.
- Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline.
Supervision
- Supervises 1-2 staff &/or provides work direction.
Miscellaneous
Performed other duties
Minimum Qualifications: (Education, experience, and any other certifications or clearances)
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
- 1 year program/project administration or other relevant experience.
Benefits:
At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more .
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .
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