Tower Technician III

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Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.

At InfraServices, we're more than a services provider we're innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.

Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We're committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you're building cutting-edge infrastructure, supporting field operations, or driving business development, you'll play a vital role in upholding our core values and delivering on our business objectives.

Job Summary

The Tower Technician III serves as the senior-level field technician responsible for leading tower crews in the installation, maintenance, and repair of wireless communication towers and related infrastructure. This role requires advanced technical knowledge, strong leadership, and the ability to ensure work is completed safely, on time, and to quality standards. This position plays a key role in training team members, coordinating site activities, and ensuring compliance with all safety and regulatory requirements.

Essential Duties and Responsibilities

• Serve as the lead technician on site, directing daily crew operations, and ensuring adherence to scope, and safety and quality standards
• Climb and perform work on communication towers and elevated structures up to 500 feet
• Perform and oversee the installation, alignment, and troubleshooting of antennas, radios, hybrid cables, connectors, and mounts
• Interpret and ensure execution of construction drawings, site plans, and RF specifications
• Perform advanced testing and troubleshooting, including sweep testing, PIM testing, and fiber/connector inspections
• Conduct quality assurance checks and ensure all work is completed according to customer and Company standards
• Maintain and inspect rigging, hoisting, and climbing equipment to ensure proper use and safety
• Model safe behavior on-site and ensure crew participation in all safety protocols, meetings, and briefings
• Complete required documentation accurately, including daily reports, quality checklists, and site photos
• Maintain and organize tools, equipment, and vehicles
• Maintain a clean and organized job site, ensuring all tools, materials, and waste are properly handled and disposed of
• Assist the foreman in training, mentoring, and supporting less experienced team members in both technical skills and safety practices
• Travel regularly to job sites, which may include overnight stays
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education

High school diploma, general education degree (G.E.D.), or related trade school education

Experience

• Three to five years of progressive experience in wireless tower construction, maintenance, or field services
• Experience overseeing crews and supporting field operations
• Proven ability to complete complex tower work independently and guide others
• Competent Climber/Rescue Certification from an accredited institution
• Must have or obtain and maintain OSHA 30 Construction Training Card
• Must have or obtain and maintain First Aid and CPR Certification
• Must have or obtain and maintain Competent Rigging and Hoisting Certification
• Other relevant certifications may be required per the scope of work being performed (i.e. NWSA Certification, Hazcom Certification, Blood Born Pathogen Certification, RF Safety Certification etc.)

Technical Skills

Computer and Microsoft Office proficiency

Advanced knowledge of wireless communication infrastructure and equipment

Proficient in reading and interpreting construction drawings and RF engineering documents

Skilled in sweep, fiber, and PIM testing, troubleshooting, and system optimization

Proficient in the use of hand and power tools

Competence with GPS, test equipment, and site audit tools

Soft Skills

Strong leadership and decision-making skills

Follows safety protocols and installation procedures with accuracy and care, and requires others to do the same

Excellent communication and interpersonal skills

Works effectively with crew members and foreman; supports a positive and collaborative work environment

Ability to manage time and resources efficiently

Ability to think analytically and solve complex problems

Maintains awareness of surroundings and safety risks while working at heights and with heavy equipment

Encourages continuous improvement and identifies areas for process enhancement

Physical Requirements

Must be able to pass pre-employment screening that includes background and drug testing

Must have a valid driver's license and a driving record that meets Company requirements

Ability to climb vertically and pull one's own body weight, along with necessary tools and equipment, up to 500 feet, and perform work at heights on towers and other elevated structures for extended periods

Ability to lift, carry, push, and pull up to 75 pounds regularly

Ability to stoop, kneel, crouch, crawl, reach, and grasp materials and tools with both hands

Ability to work long hours in outdoor environments, including extreme weather conditions such as heat, cold, rain, wind, or snow

Ability to stand, walk, and perform physically demanding tasks for extended periods of time

Ability to wear the required personal protective equipment (PPE), including fall protection harness, hard hat, safety glasses, and gloves

Ability to climb and work at heights while wearing a safety harness, maintaining a total combined weight (which includes body weight, clothing, equipment, and tools) between 130 pounds and 310 pounds in accordance with industry fall protection standards

Must be physically and mentally fit to perform tower rescues and participate in safety drills and training exercises

Comfortable working in confined spaces and at varying elevations

Ability to work long and unpredictable hours

Ability to travel away from home up to 75% of the time, including weekends and extended travel. Travel includes local site travel or national travel depending on business needs.

Employee Benefits

At InfraServices, taking care of our people is a top priority. That's why we've built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we're committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.

Medical, Dental, & Vision Benefits: We've got your health covered.

Short- & Long-Term Disability Benefits: Protection when you need it most.

Company Paid Basic Life Insurance: Additional voluntary benefits are available.

Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

Wellness Program: Resources and programs designed to support your overall health and well-being.

401(K) with Company match: Building your financial future with us.

Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.

Paid Parental & Paid Maternity Leave: Supporting your family is our priority.

Military Differential Pay: Income protection for employees serving in the military.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses.

Legal Assistance: Affordable legal support for employees.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.