Surgical Scheduler (ND2026)

Job Description

Job Description

Work Hours: 8:30am - 5:00pm, Monday to Friday

Qualifications:

• High school Diploma/ GED
• Registration experience, including Patient check-in, Patient check-out, Broader front-end patient access experience is highly desirable. 
• Strong cultural fit who is dependable, adaptable, and ready to contribute immediately. 
• Considered an expert user of Epic and comfortable navigating workflows with minimal guidance.

Duties and Responsibilities

• Schedules and coordinates all surgical procedures, ensuring adequate time is allocated according to the physician's historical OR time slots.
• Assesses and schedules similar surgeries on dates, times, and locations to make the most of the surgeon's availability, and increasing OR utilization and staff efficiency.
• Coordinates special equipment, instruments, and supply requests with appropriate interdepartmental OR care teams, ensuring accurate resources for each surgery.
• Resolves scheduling conflicts by developing and leveraging a strong partnership with the OR Clinical Coordinator or designee.|
• Identifies and obtains missing patient information, equipment needs, CPT codes, and special requests from the physician's office for a complete and accurate surgical posting.
• Identifies and improves scheduling workflow deficiencies through collaboration with surgeons and clinical leadership, focusing on simplification, clarity, and ease of operation.
• Manages equitable and fair OR scheduling between surgeons, prioritizing patient safety, patient access, and safe working conditions
• Represents the Surgery Service Line's excellence in care by accurately processing all surgical scheduling in a timely and professional manner.
• Identifies, collaborates, and integrates care team members which is vital to the accomplishment of the surgery, providing a smooth and unified experience for the patient. 
• Coordinates care with surgeons, co-surgeons, and first assists
• Ensures any necessary pre-operative exams/testing are completed prior to the surgery date.
• Ensures that patients are continually updated by tracking and notifying the patient of any scheduling modifications, pre-surgical appointments, or necessary peri-operative assessment.
• May perform additional duties as assigned.