Cafe Food Service Worker

Cafeteria Worker

The Cafeteria Worker performs a variety of food service duties related to the safe preparation, assembly, distribution, and service of meals for hospital patients, visitors, and staff. This position plays a key role in maintaining a clean, safe, and customer-focused dining environment while supporting daily food service operations.

Essential Functions:

• Attend department meetings, monthly in-services, and required training sessions.
• Provide excellent customer service by anticipating and responding to customer needs and resolving issues in a timely manner.
• Maintain cleanliness and sanitation of work areas, equipment, and food service stations.
• Demonstrate a positive, professional, and team-oriented attitude.
• Adhere to all HACCP and food safety standards.
• Notify supervisors of concerns, discrepancies, equipment issues, or product shortages.
• Support department goals focused on operational excellence and customer satisfaction.
• Work in various areas including tray line, cafeteria, and kitchen operations.
• Set up, stock, and replenish food stations for meal service.
• Assemble patient meal trays and serve food and beverages to customers.
• Deliver and retrieve patient meal trays as assigned.
• Clean and sanitize stations, equipment, and floors after meal service.
• Operate department equipment including dish machines and trash compactors.
• Perform general cleaning duties such as mopping floors and maintaining sanitary conditions.
• Assist with food preparation for patient tray line and cafeteria operations.
• Complete assigned sanitation and deep-cleaning projects.
• Assist with orientation, training, and cross-training of employees.

Qualifications:

Education:

• High School Diploma or GED preferred.
• Relevant work experience may be considered in lieu of a degree.

Experience:

• Previous food service, cafeteria, restaurant, hospitality, healthcare, or customer service experience preferred.

Knowledge, Skills, and Abilities:

• Demonstrates a commitment to I C.A.R.E. standards and exceptional customer service.
• Ability to read and understand menu items and food service instructions in English (except where position-specific exceptions apply).
• Ability to communicate effectively in English.
• Strong customer service and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Ability to safely push and transport carts, trucks, food trays, and supplies.
• Knowledge of proper sanitation, cleanliness, and food safety practices.
• Ability to work effectively both independently and as part of a team.

This role is ideal for individuals who enjoy serving others, working in a team environment, and contributing to a positive dining experience for patients, visitors, and staff.

Physical Requirements:

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Lifting Occasionally (3-33%)
• Carrying Occasionally (3-33%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type: Onsite

Work Location: 1153 Centre Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $18.10 - $24.36/Hourly

Grade: SF1100