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Senior Member Escalations & Grievances Specialist

Foodsmart

Foodsmart is seeking a seasoned member escalations specialist who can own complex grievances end-to-end, working with members, health plans, and internal teams. The role requires clear, compassionate communication and strong judgment to de-escalate high-stakes situations. You will translate complex issues into actionable insights, coordinate with Clinical Operations, engineering, and product teams, and ensure compliant, well-documented resolutions. #J-18808-Ljbffr

Vacancy posted 3 days ago
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