Hospital Operations Manager

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Dripping Springs Animal Hospital is actively seeking a results-driven Manager to lead our expanding team! If you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you! The Opportunity: As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position. Responsibilities Complete ownership of P&L, accountable for the hospital's performance Collaborate with regional leadership to identify trends and forecast the hospital's needs Manage accounts receivable Oversee hospital inventory and control facility and administrative costs Manage payroll for hospital staff Develop the hospital schedule and manage labor costs Champion change and identify, document, share, and promote best practices Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks Implement new technologies and initiatives to improve operational efficiency Establish and drive the culture of the hospital Track and maintain current licensures for all DVMs Provide feedback and handle challenging conversations Demonstrate and reinforce the highest level of client service Qualifications A bachelor’s degree in business or a related field is preferred 3-5 years of experience in a managerial role, including customer service experience Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus Benefits Annual Bonus Opportunity Health Insurance Benefits Free Mental Health Benefit Options 401k with Match Competitive PTO Plan Continuing Education Stipends Fair Work-Life Balance National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we’re on a mission to improve the lives of pets and the people who love them. We nurture growth with resources to practice medicine their way. Our network of 1,000 hospitals connects professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we’re committed to your professional growth and support your entire career journey, offering opportunities ranging from mentorship to ownership. Note: This job description focuses on the responsibilities, qualifications, and benefits of the role. Questions about application processing have been omitted to preserve role clarity. National Veterinary Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr Abqpetcarehospital