Support Engineer — Internal Tools & AI Automation
Cloaked
Cloaked is seeking a hands-on engineer for the Customer Success tech stack in New York. You will build internal tools and automation that empower the support team, while tackling the tough technical issues those tools can't yet handle. You'll work with Python and Django on PostgreSQL, improve AI-assisted support, and own escalations involving account security, data removal, and recovery. This role favors builders who ship quietly and impactfully. #J-18808-Ljbffr Cloaked
- ...Who We NeedRillet's support function is new and being built... ...building it to scale through engineering, not just headcount. You'... ...work of building the tools, automations, and AI-assisted workflows that make... ...AI agent improvements, and internal tooling that makes the whole...SuggestedWork at officeRelocationFlexible hours
$53.85 - $67.82 per hour
...world where getting support is simple,... ...life stage. Our AI-native platform helps... ...across self-guided tools, coaching, therapy... ...Manager, IT Support Engineering, this IT Support... ...management, and IT automation initiatives, while... ...experience, location, internal pay equity, and...SuggestedHourly payFull timeWork at officeWorldwideSleeping nights$100k - $150k
...Junior Electronic Trading Support Engineer to join our global... ...team focuses on both automating common tasks and preparing... ...using whatever tool(s) best solve the problem... ...interfacing with clients, both internal and externalIncredibly... ...be advised: Use of AI tools during...SuggestedWork at officeLocal areaImmediate startNight shift- GitHub IT Engineering is seeking an IT Software Engineer who excels at writing code to interact with APIs, automate workflows, and build integrations for our global workforce. You... ...code for stakeholders and help improve internal tools and services. The role requires...Suggested
$180k - $275k
...insurance brokerage with AI-supercharged risk... ...platform enables deep automation, better decisions, and... ...We believe strongly in internal promotion and lay out... ...speed. This is a hands‑on engineering role. You won’t simply... ..., and internal tools that fix problems at their...SuggestedFull timeFor contractorsWork at officeFlexible hours$32 - $35 per hour
Get AI-powered advice on this job and more exclusive... ..., and more including internationally in Mexico and India.... ...a TV Production Support Analyst to join our team... ...knowledge of collaboration tools (MS Teams, Zoom,... ...technology and leverages automation, process, marketing, and...Hourly payLocal areaRemote workFlexible hoursNight shift$108k - $172.5k
...unlimited potential of AI to define the next era... ...immersed in a diverse, supportive environment where everyone... ...Senior HPC Support Engineer focussing on InfiniBand... ...customer experience, support tools, etc.As a technical... ...methodologies to provide to internal teams(Support/R&D) for...Full timeWork experience placement$111.22k - $133.42k
Senior Support Operations Analyst Join to apply for... ..., insights, and AI‑powered tools that help our CS organization... ...configuring Zendesk automation, optimizing chatbot... ..., partner with engineering and product teams to... ...like dashboards) and internal reporting systems Identify...Full timeWork at officeRemote workFlexible hours- ...WSC Advisory team that supports worldwide IBM Z and IBM... ...business partners and internal teams. This organization... ...approved project management tools. Contribute to the... ..., Computer Science, Engineering, or related field Written... ...and experience using AI tools for productivity...Full timeContract workPart timeFixed term contractInternshipWorldwideShift work
$70k - $85k
...Customer Support Specialist Third Bridge is a leading global... ...our clients and our internal technical and product functions... ...issues, and work alongside engineering and product teams. You will... ...possible deflected through AI-assisted tooling. Product Communication:...Summer workWorldwideFlexible hours$95k - $115k
...s leading agentic AI search technology... ...recommendations, and automated cross-platform... ...the table! About Engineering at Botify: At... ..., and easy-to-use tools. Our platform analyses... ...The Technical Support Engineer position... ...well as Botify's internal teams such as...Full timeSummer workWork at officeRemote workFlexible hours$160k - $180k
...Technical support for the people building software... ...senior technical support engineers to help build its... ...engineering feedback. Use automation and AI to remove repetitive support... ..., product work, tooling, or a new escalation path. Building an internal automation or AI-assisted...Full timeWork at officeImmediate startRemote work$75 - $95 per hour
...Title: Support Engineer Location: New York, NY (4 days on-site, in-... ...including modern observability, automation, and monitoring, rather... ...databases, and monitoring tools with a heavy emphasis on communication... ...coordination with international teams Required Skills...Contract workWork at officeImmediate startOverseas- ...Senior Technical Support EngineerJoin us and help drive... ...the charge in building internal improvements, driving product engineering decisions, and... ...technical roadmap.Advanced Tooling & Automation: Architect and build internal... .../Typescript, or Golang.AI Tooling & Automation:...Immediate start
- ...the Role The Technical Support Engineer is a customer-focused problem... ..., and fluency with AI-powered tools and workflows that are transforming... ...analysis, AI co-pilots, automated RCA generation) to accelerate... ...MTTR; provide feedback to internal AI tooling teams. Identify...Monday to FridayWeekend work
$120k - $190k
...Glean is the Work AI platform that helps everyone... ...- AI agents that automate real work across teams... ...Designated Technical Support Engineer to join our rapidly expanding... ...both customers and internal teams Detail-oriented... ...free to reference any tools, platforms, or...Work experience placementWork at officeHome officeFlexible hoursShift work- ...looking for a Technical Support Engineer who doesn't just close... ...with the help of AI. You'll need creativity... ...Advocate for customers internally by surfacing product gaps... ...immediately Use AI tools to accelerate your... ...building lightweight automations that make the whole team...H1bWork at officeImmediate startRemote workRelocationVisa sponsorshipFlexible hoursShift work
$120k - $150k
...companies engage with their customers. Our AI-powered conversational agents handle... ...break and how fast you fix them. As a Support Engineer at Avoca, you're the person who makes that... ...layers of our platform, using internal tools and AI-assisted workflows to move fast....Full timeWork at officeImmediate startFlexible hoursNight shift$125k - $145k
...network for trusted trade. Our AI-powered product network... ...experienced and passionate Senior IT Support Engineer to join our rapidly growing IT... ...will be an early adopter and internal champion for AI-driven IT, using modern tooling to automate the routine and scale your impact...Permanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours- ...the customers to our internal teams. Reproduce technical... ...and work with the engineering team to resolve them. Develop tools, processes & automations for diagnosing issues... ...foundations for Technical Support Engineering best... ...Experience in setting up AI/agent native workflows...
- .... The hardest problems need an engineer, and the tools the team relies on need someone... ...will spend your time building the internal tools and automation that help our support team resolve issues on their... ...instead of escalating. Improve AI-powered support. Own and improve...
$70k - $93k
...Runpod is the AI Developer Cloud. More than one million... ...scale. As a Technical Support Analyst (L2), you'll play... ...services. Utilize various tools and methods, such as code... ...effectively with customers and internal teams, including engineering, sales, supply and product...Remote workHome officeVisa sponsorshipWork visaFlexible hoursWeekend work$87k - $115k
...at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem, from... ...to eliminate friction, automate the mundane, and elevate... ...evaluation of new vendors, tools, and products. Looped in... ...experience with LLMs and AI agents, with a deep passion...Permanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift work- ...global business where we support core capabilities in asset... ...investment teams with integrated tools that drive insight, automation, and operational... ...hands-on Production Support Engineer (SRE), you will be empowered... ...continuity. Automation & AI-driven improvement:...Full timeWork at officeWork from homeWorldwide
$140k - $269k
...code, or iterating with AI. From idea to product,... ...looking for a Content Support Engineer to own the knowledge... ...build and optimize the automated workflows that keep it... ...architecture of our internal knowledge base, defining... ....Optimize how content tools (and AI agents) work...Minimum wageFull timeLocal areaRemote workFlexible hours- ...of deal information. With the support of our investors, Versana is... ...clients. The Client Support Engineer will play an important role in... ...lifecycle. Collaborate with internal teams to resolve client... ...use artificial intelligence (AI) tools to support parts of the hiring...Local area
- ...for a Senior Technical Support Engineer to become a technical... ...developer experience, build automation, and continuously... ...naturally integrate AI into their daily workflow... ...practical engineering tool for investigation,... ...troubleshooting guides, internal playbooks, developer documentation...Remote workFlexible hours
- ...embedded finance across the United States. We are hiring a Support Engineer for our API Support team to own customer issues end-to-... ...authorization, webhooks, KYC, disputes, and configurable platform layers using internal tools and AI-assisted workflows, #J-18808-Ljbffr Lithic LLCRemote job
$79.47k - $105.96k
...modern 911 infrastructure with an AI intelligence layer—helping public... ...We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform... ...hardware, such as Datadog or similar tools, to monitor and maintain the performance...Work experience placementWork at office- ...communicate with the tools you use for work... ...a small team of engineers wrangling problems... ...customers. THE ROLE Most "support" roles end at "i... ...Composio to automate ticket triage, customer... ..., not just internal tickets you can read... ...success outreach ai native you have built...Remote work
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