CX Salesforce Solution Architect

$200k - $220k

Diverse Lynx

United States

CX Salesforce Solution Architect

Location: Remote with quarterly travel to Chicago, IL

Duration: Fulltime

Salary: $200-220K

Must Have Technical/Functional Skills

This is a leadership role with TCS ESU (TSS). We are seeking a seasoned solution architect to lead sales-driven solutioning and design on the Salesforce platform. The ideal candidate combines deep Salesforce expertise with a consultative, AI-enabled approach to draft intelligent, scalable, and business-driven front office solution. Experience in Oracle CX cloud or ServiceNow will be an added advantage.

Lead proactive pre-sales and solution design initiatives, collaborating with sales and customer teams to define clear business value propositions.
Design and architect comprehensive Salesforce solutions spanning Sales, Service, Experience, and Marketing Clouds.
Convert business challenges into robust technical strategies, leveraging Salesforce AI and automation capabilities.
Build trusted advisor relationships and identify opportunities for cross-platform integration.
Experience one or more industry verticals, especially, Technology/Hi Tech, Software, Professional Services, Mfg with the flexibility & initiative to take up other industry domains.
Industry Specific Go to Market, Consulting and Advisory working with Customers identifying and solving business problems.
Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, Mfg with in-depth understanding of Industry domain and Trends.

Apply

Vacancy posted 2 days ago

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