Counter Sales Lead

Company DescriptionRexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.Job DescriptionWe are looking for a Counter Sales Lead to join our PLATT team in Livermore, CA!Summary: The Counter Sales Lead is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking. Responsible for training and mentoring Counter Sales Representatives.What You'll Do:Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returnsAssist in driving electrical distribution sales for our counter business and developing new and existing customer relationshipsHelp train and mentor Counter Sales RepresentativesStay informed and educated on product knowledgeInform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customerAssist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organizedMay be required to perform other job functions within a branch when required including but not limited to inside sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipmentMay be required to make deliveries up to 20% of the timePerform other duties as assignedJob Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.QualificationsWhat You'll Need4+ years of customer service, sales, or electrical distribution experience preferredPrevious branch experience preferredCertification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferredHigh School or GED - RequiredKnowledge, Skills & AbilitiesElectrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferredDemonstrated knowledge and experience of electrical distribution or other electrical sales environments preferredFamiliarity with automated order entry systems & PCs running Windows-based software preferredStrong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groupsStrong written and verbal communication skillsGood team playerStrong organizational skillsAbility to work efficiently and meet tight deadlinesAbility to type on a computer keyboardGreat attitudeDesire to improve electrical product knowledgeAdditional InformationPhysical Demands:Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51%Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%Weight and Force Demands:Up to 10 pounds - Constantly – at least 51%Up to 25 pounds - Frequently – 21% to 50%Up to 50 pounds - Occasionally – up to 20%Working Environment:Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%Handles or works with potentially dangerous equipment - Occasionally – up to 20%Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.For the state of California only, the pay is $26.36 to $32.95, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Platt Branch Pool PlanOur Benefits Include:Medical, Dental, and Vision InsuranceLife InsuranceShort-Term and Long-Term Disability Insurance401K with Employer MatchPaid vacation and sick timePaid company holidays plus flexible personal days per yearTuition ReimbursementHealth & Wellness ProgramsFlexible Spending AccountsHSA AccountsCommuter Transit BenefitsAdditional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.Employee Discount ProgramsProfessional Training & Development ProgramsCareer Advancement Opportunities – We like to promote from withinOur goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.SummaryType: Full-timeFunction: SalesExperience level: AssociateIndustry: Wholesale