Director of Food & Beverage

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington. Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space. More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities. Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Willows Lodge, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a vital contributor to an environment that appreciates the unique charm of Woodinville. With comfortable guest rooms, versatile meeting spaces, and the added luxury of an on-site spa, every aspect contributes to a workplace that harmonizes with the serene beauty of Washington's wine country. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the tranquil ambiance of Willows Lodge!

What you will have an opportunity to do:

At Willows Lodge, food and beverage is at the heart of the guest experience. We are looking for a Director of Food and Beverage who can lead with confidence, stay close to the floor, and bring out the best in an incredibly talented team.

This role oversees the front of house operations for Barking Frog, Fireside Lounge, and in-room dining. It is a hands-on leadership position for someone who understands fine dining, knows how to build a strong service culture, and can balance an exceptional guest experience with smart business decisions.

WHAT YOU WILL DO

• Lead the daily front of house operations for Barking Frog, Fireside Lounge, and in-room dining
• Set the tone for warm, polished, and memorable service
• Coach, develop, and hold restaurant and wine leaders accountable
• Stay visible and engaged during service, stepping in wherever leadership is needed
• Create schedules, oversee payroll, and ensure appropriate meal and rest periods
• Build and maintain training programs and clear service standards
• Lead pre-shift meetings that prepare and motivate the team
• Manage departmental budgets, revenue goals, expenses, purchasing, and inventory
• Review financial results and make thoughtful adjustments to improve performance
• Oversee front of house supplies, equipment, china, glassware, and silverware
• Conduct performance reviews and provide ongoing feedback, coaching, and direction
• Partner closely with culinary, hotel, spa, sales, and senior leadership
• Participate in hotel events, employee functions, and community activities
• Serve as Manager on Duty when needed

COMPENSATION

• Salary range: $135,000-$145,000, depending on experience and education
• Discretionary match on 401(k), participation-eligible after 1 year
• Benefits-eligible position
• Cell phone and dry-cleaning allowances
• Free parking
• Tuition Reimbursement
• Paid life insurance

INCENTIVE OPPORTUNITY

• Applicable Pyramid Executive Annual Incentive Plan
• (Current potential of up to 30% of annual salary)

WHAT YOU BRING

• Strong food, wine, beer, and spirits knowledge
• Fine dining restaurant or luxury hotel experience
• A genuine love of hospitality and taking care of people
• The ability to lead calmly and confidently in a fast-paced environment
• Strong financial awareness and experience managing budgets and expenses
• Excellent communication, organization, and decision-making skills
• A sharp eye for detail and a high standard for service
• Experience coaching, scheduling, supervising, and developing employees
• The ability to delegate effectively while remaining connected to the work
• Curiosity about new ideas, service trends, and opportunities to improve
• Confidence presenting information and working with employees, guests, vendors, and senior leaders

PREFERRED EXPERIENCE

• Five years of related leadership experience in a luxury setting
• Experience leading a beverage program
• Sommelier certification or an equivalent level of wine knowledge
• Bachelor's degree or an equivalent combination of education and experience

REQUIRED CERTIFICATIONS

• Current Washington State Food Worker Card
• Current Washington State Alcohol Server Permit

THE RIGHT FIT

You are just as comfortable reviewing financials as you are walking the dining room during a busy service. You notice the details, know when to step in, and understand that great hospitality starts with a team that feels prepared, supported, and proud of its work.

You bring high standards without losing the warmth, personality, and sense of fun that make Willows Lodge special.

If you are ready to lead one of Woodinville wine country s signature food and beverage experiences, we would love to meet you.

Willows Lodge is an equal opportunity employer. We value a workplace where people are treated with respect and considered based on their experience, abilities, and potential.

Reasonable accommodations are available throughout the hiring process and employment.

What are we looking for?

Compensation:
$135000

$145000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.