Senior Forward Deployed Engineer

This high-growth startup develops enterprise-grade voice automation technology designed to enhance sales and customer engagement. Operating in the artificial intelligence sector, the company focuses on delivering scalable voice solutions for complex business environments. With a lean team and significant market traction, they provide advanced tools that streamline communication workflows for large-scale enterprises. The organization is currently expanding its technical team to support a growing roster of enterprise clients and integrate its platform into diverse business ecosystems.

About the Role

As a Senior Forward Deployed Engineer, you will bridge the gap between technical development and enterprise implementation. You will embed directly with clients to design, build, and deploy production-ready voice AI solutions. This role carries significant ownership, as you will lead full-cycle project delivery while shaping the core platform based on real-world field insights. You will serve as a strategic technical advisor, ensuring that LLM-powered systems are effectively integrated into enterprise architectures to drive measurable business impact and platform adoption.

What You'll Do

• Lead end-to-end delivery of voice agent solutions from initial prototyping through full-scale production.
• Collaborate with sales teams to gather technical requirements and present architectural system designs to prospective clients.
• Optimize LLM prompting strategies and system configurations to meet specific enterprise performance benchmarks.
• Manage project scopes and resolve technical blockers to maintain delivery momentum across cross-functional teams.
• Develop reusable software components and tools based on patterns identified during client deployments.
• Synthesize field feedback into actionable product development roadmaps and go-to-market strategies.

What You Bring

• 2+ years of experience in a customer-facing technical role such as Solutions Engineering or Technical Product Management.
• Experience delivering production-grade systems within fast-paced or ambiguous environments.
• Foundational knowledge of LLM-powered systems and their associated user experience implications.
• Ability to communicate complex technical architectures to non-technical business stakeholders.

Nice to Haves

• Experience as a startup founder or in similar early-stage entrepreneurial environments.
• Annual salary range of $200,000 - $300,000.
• Equity compensation.
• 100% medical, dental, and vision coverage.
• Reimbursement for gym, internet, mobile phone, and commuting.
• Provided meals and snacks.

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