Alterations Associate

Alteration Staff

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

• Model all Saks Fifth Avenue Customer Service Principles.

• Focus on achieving and exceeding individual performance and productivity goals.

• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.

• Follow all Saks Fifth Avenue policies and procedures.

• Follow all alteration workroom policies and Tailor procedures.

• Ability to utilize expertise to make alterations decisions during customer fittings.

• Focus on all efforts on providing an exceptional customer experience.

• Maintain a clean and safe work environment.

• Support company/store and department initiatives.

• Ad hoc responsibilities as needed

• A towering strength at winning over an audience with their perspective

• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization

• Generates a variety of approaches to problem solving including new and novel ideas

• Minimum 3 years' fitting and tailoring experience in high-end merchandise

• Ability to fit and perform alterations on a wide range of garments

• Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.

• Ability to use all standard sewing, pressing & spotting equipment

• Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather

• Knowledge of Alterations industry include fabrication and styling of luxury merchandise.

• High school graduate or equivalent preferred.

Opportunity to work in a innovative environment with a company experiencing transformational growth

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Salary Range $29.48 - $36.86*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.