MAINTENANCE TECHNICIAN II

Job Description

Job Description

Please Note: Communications about this position may reference "Banner Property" and should be considered legitimate .

Location: Pinehurst Townhomes, Kalamazoo, MI, with regional coverage as needed
Pay Range: $24.00 – $26.00/hour; based on experience; In line with our commitments to internal equity, we will not hire someone at this job level below or above the stated range. 

Schedule: Full-time; Monday–Friday; on-call rotation required (weekends/holidays as needed)

At Full Circle Communities, our benefits are designed to support your well-being, growth, and day-to-day life. The goal is simple: make sure you have what you need to do your best work while maintaining balance.

Benefits Include , but are not limited to:

• 11 days of paid vacation, plus 12 company holidays and 3 floating holidays
• Employer-supported medical, dental, and vision benefits
• Paid parental leave
• SIMPLE IRA with up to a 3% employer match
• Employee Assistance Program
• Up to $5,250 annually for professional development and education assistance
• Mission-driven work with opportunities for growth and advancement

Benefits may vary based on role, location, and employment status. Eligibility requirements and additional details are provided during the hiring process and outlined in the employee handbook.

Qualifications

• At least 3 years of full-time maintenance experience or experience in a related field.
• High School Diploma or equivalent.
• Working knowledge of HVAC, plumbing, electrical, appliance repair, drywall, painting, and general carpentry.
• Knowledge of residential multifamily maintenance functions.
• Experience using hand tools and power tools.
• Understanding of water and gas shutoffs, fixture shutoffs, and sewer cleanouts.
• Strong customer service skills and the ability to interact positively with residents.
• A valid driver's license, insurance, and reliable vehicle.
• Ability to participate in an on-call rotation and respond to after-hours maintenance emergencies.

Preferred qualifications include:

• 5+ years of full-time maintenance experience or experience in a related field.
• Trade certification or technical training in HVAC, electrical, plumbing, or a related field.
• EPA Section 608 Certification.
• Experience working in affordable housing, senior housing, or supportive housing.
• Experience with computerized maintenance management or work order systems.

Physical Requirements: This is a highly active position requiring frequent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The position also requires frequent lifting and/or moving of items weighing more than 50 pounds, as well as the ability to talk and hear while performing job duties.

Full Circle Communities, Inc. is seeking a skilled Maintenance Technician II to join our team. You’ll be a key player in maintaining the physical integrity, safety, and operations of our properties. This includes responding to service requests, completing unit turns, and ensuring our residents enjoy a safe, comfortable living environment. You’ll report directly to the Community and/or General Manager and work within Full Circle’s values and standards.

Key Responsibilities

Apartment Maintenance & Turnovers

• Complete property work orders safely and promptly according to company protocols.
• Prepare vacant apartments for new residents, including trash-outs and make-ready work.
• Service residential appliances, plumbing fixtures, and electrical fixtures.
• Re-key apartments and assist with move-in and move-out inspections.
• Maintain apartments in ready-to-rent condition.

Building, Grounds & Property Maintenance

• Conduct daily inspections of the property to identify maintenance needs and potential safety concerns.
• Maintain building interiors, exteriors, grounds, and common areas in a decent, safe, and sanitary condition.
• Help maintain strong property curb appeal.
• Perform general grounds and custodial work as needed.
• Complete internal and external maintenance tasks that support resident comfort and security.
• Snow and ice removal when needed

Safety & Preventative Maintenance

• Promote a safety-first environment for the maintenance team and residents.
• Identify and immediately report unsafe conditions, including trip hazards, broken steps, inoperable smoke detectors, and gas leaks.
• Follow requirements for the safe storage of chemicals and maintain access to required safety information.
• Follow company safety procedures and applicable OSHA and ADA requirements.
• Participate in an on-call rotation for evenings, weekends, and holidays and respond to property emergencies as scheduled.

Administrative & Team Support

• Maintain an accurate inventory of tools, equipment, and supplies and communicate supply needs to leadership.
• Maintain accurate daily timekeeping records.
• Check and respond to email at least daily.
• Assist site leadership with interviewing potential maintenance team members.
• Attend company meetings as requested and follow management directives.
• Complete required compliance training on time.

Full Circle Communities is a mission-driven nonprofit working to expand access to quality affordable housing across the country. We invest in communities through the preservation and creation of stable, secure homes—and reinvest at least 75% of our proceeds into services that support our residents’ well-being, health, and opportunity.

We are proud to offer a workplace that values diversity, encourages growth, and rewards initiative. If you’re looking to make an impact while advancing your career, we’d love to hear from you.

Pre-Employment Requirements: final candidates will be required to pass a background check and provide professional references.

Full Circle is an Equal Opportunity Employer.