Customer Service Rep

$23 per hour

Manpower Inc

Customer Service Representative

Location: Livermore, CA Pay Rate: $23 per hour Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Position Summary: As a Customer Service Representative you serve as the primary point of contact for customers, providing exceptional service while processing orders, resolving issues, and supporting overall customer satisfaction. The ideal candidate is a strong communicator who enjoys helping customers and thrives in a fast-paced environment.

Key Responsibilities:

Respond to customer inquiries via phone, email, and in-person interactions.
Process customer orders accurately and efficiently.
Handle returns and order adjustments as needed.
2 hours or less email response time
Calls must be answered within 2 rings

Customer Relationship Support:

Build and maintain positive relationships with customers.
Follow up on delivery issues, back orders, and order discrepancies.
Ensure customer records are updated and accurate.
Maintain a customer-focused approach to support retention and satisfaction.

Qualifications:

Minimum 1 year of customer service experience in an office setting handling orders
Resume showing experience related to this position
Proficiency with CRM Software
Proficiency with Microsoft Office and customer management systems.
Ability to multitask and prioritize responsibilities effectively.
Ability to work independently and as part of a team.

Why should you choose Manpower?

Free training to upgrade your skills, including a free college tuition program
Medical, dental, vision, 401k
Weekly pay with direct deposit
24/7 Manpower customer care support
Dedicated Career Partner to help you achieve your career goals
Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

Apply

Vacancy posted 5 days ago

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