Retail Branch Manager

Job Description

Job Description

Retail Branch Manager - HVAC and Plubming Supplies

Full-Time | Operations Leadership | On-Site (Sacramento Metro area)

Lead the Operation. Build the Team. Drive Results.

Our client is seeking a Branch Manager to take full ownership of a high-traffic location and lead it with energy, discipline, and accountability. This role is ideal for a hands-on leader who excels at developing people, tightening operations, and delivering an exceptional customer experience—day in and day out.

You’ll be responsible for the overall performance of the branch, including team leadership, operational execution, customer satisfaction, and financial results.

What You’ll Do

• Lead, coach, and develop a high-performing team across customer-facing, warehouse, and delivery functions
• Set clear goals, track KPIs, and hold team members accountable to performance standards
• Ensure a consistently strong customer experience, including accurate order fulfillment and on-time delivery
• Oversee all branch operations, including inventory control, warehouse flow, staffing, scheduling, and safety
• Manage day-to-day execution while driving continuous improvement in efficiency and service
• Partner with sales and leadership teams to support growth initiatives and customer retention
• Maintain compliance with company policies, procedures, and operational best practices

What We’re Looking For

• 2+ years of leadership experience in operations, retail, wholesale, or branch management
• Proven ability to lead, motivate, and retain teams
• Strong operational understanding of inventory, workflow, and performance metrics
• A calm, solutions-oriented mindset in fast-paced environments
• Excellent communication, organization, and follow-through
• Industry-specific experience is helpful but not required
• High school diploma or equivalent required; college degree preferred

Compensation & Benefits

• Competitive base compensation (92K-105K) with performance-based incentives
• Annual bonus potential up to $10,000
• Full health benefits
• 401(k) program
• Career growth and advancement opportunities
• Stable organization with strong leadership and long-term vision

Why This Opportunity

This is a chance to step into a true leadership role where your decisions matter, your team knows your name, and your performance directly impacts results. Our client values accountability, internal growth, and leaders who take pride in running a tight operation.

If you’re ready to own a branch, build a strong team, and grow your career in a results-driven environment, this role is worth a conversation.