NCDIT - Network/Telecom Specialist- Tier I
My3Tech Inc
NCDIT - Network/Telecom Specialist- Tier I
Candidate will be working onsite for the duration of the engagement. The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA’s.
Skills Required:
- Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
- Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
- Knowledge regarding at least one of the following vendor products: Juniper, VMWare, Microsoft, Cisco
- Self-motivated, enthusiastic, and able to handle multiple support cases
- Strong writing skills to maintain organized documentation
- Customer-oriented, and capable of providing high levels of client satisfaction
- Collaborate and work well with others
- Experience with VOIP technologies is a plus
- Experience in a NOC environment is preferred.
- Strong skills in working with clients and communication
- Knowledge of network cabling, network classification and network topology
Vacancy posted 14 hours ago
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