Waitstaff
Island Resort and Casino
Job Title
Provide excellent customer service at all times.
Adhere to serving etiquette as shown in 4 star training program.
Maintain a clean work area at all times and assist other team members in their sections as needed.
Always adhere to all company policies & procedures.
Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Know how to process/handle all discounts/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges.
Carry out instructions given by the Shift Supervisor or Management Team.
Work to anticipate guests' needs and exceed customer expectations.
Keep up to date with current promotions and new products.
Participate and contribute at departmental meetings.
Assist with convention center activities upon request.
Maintain personal knowledge by completing in-house training and workbooks.
All other duties as assigned by: Food & Beverage Director, Food & Beverage Managers and/or Food & Beverage Supervisors.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 6 days ago
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