Revenue Manager

Revenue & Operations Project Manager – Role Summary

The Revenue & Operations Project Manager will support partners and clients by managing end-to-end law firm client administration, billing, pricing, and collections processes. This is a highly client-facing role requiring strong coordination with partners and internal teams to resolve issues, streamline operations, and ensure timely client and matter management.

Key Responsibilities:

• Manage client and matter intake, onboarding, conflicts, KYC, engagement letters, and compliance requirements.
• Oversee billing, e-billing, invoice review, rate submissions, special billing arrangements, and alternative fee arrangements (AFAs).
• Monitor accounts receivable, aged invoices, collections, client budgets, and payment commitments.
• Serve as the primary point of contact for partners and clients, resolving billing issues and ensuring timely follow-ups.
• Coordinate RFPs, pricing strategies, outside counsel guidelines (OCGs), and client audit requests.
• Prepare financial reports and updates on billing, collections, and client financial performance.
• Identify process improvements and ensure adherence to firm policies and client requirements.

Key Requirements:

• Bachelor’s degree required; advanced degree or relevant certifications preferred.
• Minimum 5 years of law firm or professional services experience in client administration, billing, or related functions.
• Strong understanding of law firm billing, e-billing, client/matter intake, pricing, rates, and collections.
• Excellent communication, analytical, organizational, and project management skills.
• Proficiency in Microsoft Outlook, Excel, and relevant law firm systems such as Aderant Expert and iManage.
• Strong stakeholder management, problem-solving, attention to detail, and ability to manage multiple priorities.

Work Arrangement: Washington, DC office; hybrid schedule with 3 days onsite per week.